Navidium Shipping Protection

so happy we switched to navidium. it's so easy to use and has allowed us to handle claim in house which makes it so much faster and offers a better customer journey.
nowadays there are so many stolen packages, and normally its the brand that has to cover this loss, not anymore! the additional income stream is also not to be overlooked, this has really helped us cover unexpected shipping fees and allow us to cover any claim without worrying about losing money on an order.

highly recommend navidium, thank you for bringing control back to the brands!

i would give it more than 5 stars if i could!

Great customer support so far and quick help with installation. Happy to provide this feature to our customers!

Dynamite app with even better customer service! Marc and his team explained everything and even helped us with a work around as our theme was throwing some errors. Navidium has helped leaps and bounds over other shipping insurance apps we tried. Must have app!

I'm SO glad we switched to Navidium from the other shipping protection app we were using that kept all the revenue our store was generating.

Since then we have seen a 44% conversion rate for Navidium and our customers are happier than ever with the improved problem resolution we are now able to offer.

The customer support from Navidium has been fantastic. The look and feel of the widget feels very well implemented into our checkout and theme as well.

Big shoutout to Marc from Navidium as well. Super down to earth, friendly and resourceful in all things e-commerce related.

If you don't have Navidium installed on your store, you're missing out!

Would recommend to any online company that is shipped DTC. If you don't have this app you are leaving money on the table.

We honestly don't review apps (and we utilizes over 40 in our Shopify store), because most don't work as promised, but I will take the time to review this app.

We are continually impressed not only by this app's performance, but also their customer service.

When it came to set-up, they were with us every step of the way, answering questions quickly and efficiently. Their support team has complete knowledge of their product, but more importantly, they have knowledge of running a business on Shopify, which is rare. Often times, when we deal with apps' customer service teams, they know programming, but can't fully understand our business needs because they haven't run a business.

This app gives us, and more importantly our customers, peace of mind and confidence purchasing with us, while also generating extra revenue to cover any shipping issues. We highly recommend.

Navidium turned an expensive headache into an easy cost-recovery for our business. Our customer service team loves it, and the service for the app is top notch. Huge value!

After 6 months of using Navidium, it has proven to be a money generator for us. It is a welcome relief to finally have this base covered.

I have been using Naviduim Shipping Protection for a while now, and I must say it's a great app. It provides an added layer of security and peace of mind when shipping my valuable items. Here are a few reasons why I highly recommend this app:

Easy to Use: The app has a user-friendly interface, making it simple to navigate and understand. Setting up the protection for my shipments was a breeze.

Comprehensive Coverage: Naviduim Shipping Protection offers a wide range of coverage options, ensuring that my packages are protected from loss, theft, or damages during transit. It's comforting to know that my items are safeguarded.

Prompt Customer Support: Whenever I had a query or needed assistance, the customer support team was quick to respond and provided helpful solutions. Their excellent service enhanced my overall experience.

Competitive Pricing: The pricing for the protection plans is reasonable and competitive compared to other similar services in the market. It's a cost-effective way to ensure the safety of my packages.

Overall, I am extremely satisfied with Naviduim Shipping Protection. It has simplified the shipping process and given me peace of mind. If you are looking for reliable shipping protection, I highly recommend giving this app a try.

Remember to personalize your review based on your own experiences with the app.

We’ve been using Navidium for a few months and have had a very positive experience! Easy installation and I don’t have to deal with a third party claim filing middle man. Absolutely worth it!