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We recently switched from Route to Navidium and had such great success! Customer service is very helpful and responsive.
Great app!
Navidium has been a complete lifesaver for us after dealing with the problematic Route app. Navidium gives us more flexibility to price our shipping protection and allows us to further elevate of brand's trust with our customers by allowing us to private label the shipping protection with "our" company's name, opposed to marketing another company's name like Route.
C. Cureton-Robles
Co-Founder/COO
TRONUS
Excellent customer service and implementation experience. Prompt responses from support. App works great. It gives us significantly more flexibility than previous apps we've used.
Navidium is a great app! Had a few problems setting up and the support team were dedicated and relentless in ensuring a fix. App has been running great and very happy with it. Highly recommend!
Navidium is way better than the Route app which was not user friendly and not effective. Navidium has great customer service! It’s completely worth it!
I was skeptical about this app at first, but it just flat out works. Even better, their customer service team is always quick to reply to answer any of my questions. Highly recommended.
Really great app and customer service is even better! The team are very helpful especially Marc who helped me in many ways, quick reply times too!
Had an absolutely horrendous experience (multiple times!) with Route and through a google search found out about Navidium. I’m so thankful you exist and when problem arise I can be my own customer service support in the broken, damaged, or lost package department!
We absolutely LOVE Navidium! It's the perfect app for providing our customers with shipping protection as well as providing us with an economical way to provide said insurance! They also have incredible customer service! We will stay with them forever...please don't ever go away!