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Can't say enough great things about the app or the team behind it. If you're looking for shipping protection this is the only app you should consider!
Why give all your money to another company for shipping protection when you can easily manage it all internally? And why rely on another company that can choose deny a claim even though the customer paid for the protection?
Navidium creates a better experience for your customer happiness and makes the most sense for your bottom line. Don't even think twice if you're considering a protection app!
This app is amazing and soooo much better than ROUTE which takes all the money. Customer service is fantastic and the creator really wants to help you make money and improve your store. I'm so glad I have this app, it's helped immensely considering I sell collectables and gives my customers a piece of mind. Highly recommended!
Must have app for any store that is shipping. Developers have been incredibly helpful. I would strongly recommend!
We switched from another company to Navidium and haven't looked back for one second! Easy to use. More reasonable pricing and business model. Excellent communication and customer service.
Make sure you talk to Marc! He's been a great help with getting everything squared away. Even went above and beyond and saw a problem that was affecting our store and said that his team would fix it (even though it was not of his doing). He's been a pretty big help so far and his app is pretty easy to use and they make the integration for you! Thank you Marc!!!
Such a great team...been real since day one. You can't go wrong with Navidium. We've been using it for years, much better than throwing your money away to the other shipping insurance companies who bankroll that insurance money.
Very happy with the service they provide. Easy to install and maintain. We highly recommend it for all retailers.
Navidium Shipping Protection has worked well for our small business. I only wish it didn't show up as a product as most people do 'opt in' it will generally be in your top three with no way to filter it out of an actual store product vs shipping protection.
After some hiccups and bugs during installation, the Navidium team went ABOVE and BEYOND to help bring the app and its full potential to our store. This is by far the best customer service x dev support I think might exist in the app store today. I can't wait to start taking implementing all of the hard work put in on our store. Thanks again, Navidium team - I will be recommending to all my fellow store owners! P.S. Wayyyyyyyy better than Route!!
Super easy and allows you to customize the name of your shipping protection as well as color and icon. Also love it because it allows us to handle our own claims. With Route, customers would email us first anyway, so it was a hassle directing them to another service. With Navidium we can just handle it.