レビュー (95)

総合評価
4.9
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の8%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2023年5月20日

Rachel was very helpful, my question was quickly answered and resolved, thank you very much! I highly recommend this app integration and their customer service!

bathlux.co.uk
イギリス
アプリの使用期間:3ヶ月
NestScaleが返信しました 2023年5月22日

Hi,
Thank you for taking the time to leave us your thoughts! We are thrilled to hear that you are enjoying your experience with it.

We strive to provide our users with the best possible app and your positive feedback motivates us to continue improving and adding new features to make your experience even better.

If you need any further assistance, please let us know via in-app live chat!

Regards,
Rachel - NestScale team

2023年9月12日

5 Super Stars for Customer Support .
Seamless Integration . Thanks to Chloe who helped me get through the process.

Aesthetrium
インド
アプリの使用期間:3ヶ月
NestScaleが返信しました 2023年9月14日

Dear Priyanaw,

Thank you so much for your 5-star rating and kind words about our customer support! We're thrilled to hear that you found the integration process seamless. Chloe is a valued member of our team, and we'll be sure to pass on your appreciation.
If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!

Cheers,
Chloé - Customer Success Manager @ NestScale

2023年2月27日

Very great customer service and great up all around 100% would recommend. Great experience and need help theyre there

Williamsnicnacs Discount Store
アメリカ合衆国
アプリの使用期間:3ヶ月
NestScaleが返信しました 2023年3月15日

Thank you for taking the time to share your experience with our app and customer service. We really appreciate it!

Don't hesitate to reach out to us if you need any help.

Regards,
Jenny

2023年3月2日

I really recommend this app. t is user friendly and customer service, Kevin is the best. He took his time patiently to solve my problem.

dubu
カナダ
アプリの使用期間:3ヶ月
NestScaleが返信しました 2023年3月15日

Hi there,

I would like to say thank you for your nice review. It really made my day!
If you need further assistance, feel free to let me know.

Regards,
Kevin

2023年6月23日

It's a very good app. Rachel is very good support. The APP is very easy to use and very simple to set up. Their developer very quickly helped to solve the issue. everything looks perfectly fine.

Secret Sofa
オーストラリア
アプリの使用期間:3ヶ月
NestScaleが返信しました 2023年6月26日

Dear customer,

Thank you for the positive feedback! We're thrilled to hear that you find our app very good and easy to use. Rachel, our support team member, appreciates the compliment as well. 🥰🥰🥰

Our developer was glad to quickly resolve any issues you had, ensuring everything looks perfect. If you need further assistance in the future, feel free to reach out. We're here to help. 🥰🥰🥰

Thank you for choosing our app and sharing your experience with us.

Best regards,
Chloe
NestScale Customer Success Manager

2023年6月21日

Great app for live chat support user friendly and easy to use. The team always available to help out with any issue.

STARKIDDIE
エストニア
アプリの使用期間:2ヶ月
NestScaleが返信しました 2023年6月26日

Dear customer,

Thank you for your feedback! We're thrilled to hear that you find our live chat support app great, user-friendly, and easy to use. Our team takes pride in providing excellent customer service, and we're always available to help out with any issues you may encounter. 🤗🤗🤗

Should you need any further assistance or have any questions in the future, please don't hesitate to reach out. We're here to support you. 🤗🤗🤗

Thank you for choosing our app and for sharing your positive experience.

Best regards,
Chloe
NestScale Customer Success Manager

2023年7月12日

Its been a great help in our business especially when dealing with customers directly. Thank you also to Rachel for asking us if everything is okay with the app. Thank you NestDesk and Rachel. You are just too awesome.

TCF Clothing
シンガポール
アプリの使用期間:2ヶ月
NestScaleが返信しました 2023年7月17日

Dear valued customer,

That's fantastic to hear that the app provided by NestDesk has been a great help in your business, particularly when interacting with customers directly.
It's always valuable to have a tool that enhances customer communication and support.

I'm glad to hear that Rachel from NestDesk reached out to ensure everything was okay with the app, demonstrating their commitment to customer satisfaction.
Thank you for expressing your appreciation for NestDesk and Rachel.

If you ever have any further feedback or need any assistance, feel free to reach out. Best of luck with your business endeavors!

Chloe

2023年4月12日

I really like how easy the app is to use and let's you visualise your business in details! Everything is straightforward and throughly explained you're not left to figure things out on your own. No need to be tech savy at all. Definitely recommend!!!!!!

KAÍAOR
イギリス
アプリの使用期間:2ヶ月
NestScaleが返信しました 2023年4月19日

Thank you for taking the time to share your experience with our app. We really appreciate it!

Don't hesitate to reach out to us if you need any help.

Regards,
Jenny

2023年7月13日

I think it's better than the Shopify Inbox app ! We took it as an alternative to the Shopify App and are very happy with it. Very good insant support!

The Scooter Company
スイス
アプリの使用期間:2ヶ月
NestScaleが返信しました 2023年7月17日

Dear beloved customer,

We're thrilled to hear that you consider the chat service to be a better alternative to the Shopify Inbox app and that you're very happy with it! 🥰
Providing excellent instant support is always a priority, and we're delighted that you had a positive experience with us. 🥰
If you have any more thoughts, questions, or need further assistance, feel free to reach out. We're here to ensure your continued satisfaction with the service.
Thank you for choosing us as your chat solution! Happy using it for your Shopify store! 🥰🥰

Best Regards,
Chloe

2022年11月27日

it is very helpful, take care of the matter seriously, carefully, very kind and support, I give a 5 stars feelback. thank you so much.

OMNITEK-CAR STEREO
中国
アプリの使用期間:2ヶ月
NestScaleが返信しました 2022年11月27日

Thank you for taking the time to share your thoughts and feedback with us. We really appreciate it!

If you need any help, feel free to contact us. We are happy to assist you as soon as possible!

Regards,
Rachel