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Simple, efficient, free! And the support team is great! Rachel helped me with everything I needed to set up my live chat.
Hi,
Thank you so much for taking the time to share your experience at NestScale.
Your feedback is the most meaningful gift for our every working-hard day effort to provide better products and service to our beloved customers like you.
Have a great day!
Cheers,
Chloé
Super service to easy and quick set up! Feature rich with shopify customer data integration. Highly recommended!!!
Dear customer,
Thank you for sharing your positive experience with the service!
It's great to hear that the setup process was easy and quick, and the integration with Shopify customer data made it feature-rich.
Your recommendation is much appreciated! If you have any more feedback or need further assistance, don't hesitate to reach out. We're here to help!
Happy using the service, and best of luck with your Shopify store!
Cheers,
Chloe
Really easy to integrate and can allocate work to team members. I would recommend for all Shopify stores to use this system.
Dear valued customer,
Thank you for the feedback and recommendation!
We're thrilled to know that you find our NestDesk app easy to integrate and effective for team task allocation.
Your support means a lot to us. If you have any suggestions or need assistance, feel free to reach out. We appreciate your trust in our services and look forward to serving Shopify stores like yours in the future.
Best Regards,
Chloé
This app is really good
very simple and easy to set up the only thing i would like to have integrated in this app is the function when you can see whenever someone visit your store and get a notification that someone entered your store
it’s very important function for the beginners to see how their store works! other then that… everything looks perfectly fine to me great job guys?
Hi there,
Thank you so much for your review. It's a huge motivation for us to improve and serve customers better!
If you need any assistance, feel free to contact our support team.
Regards,
Chloé
Found this app easy to install with the help of their assistant Jenny.
It was successfully done. Thank you very much.
Hi,
Thank you so much for your review. It's a huge motivation for us to improve and serve customers better!
If you need any assistance, feel free to contact our support team.
Regards,
Jenny
Excellent service! Was exactly what I was looking for in a chat app. The support team went above and beyond to understand our needs as a business.
Hi,
Thank you so much for the precious words.
Customers have always been our top priority and we are trying our best and hardest to deserve your trust. I have read your words many many times. It really motivates me to work hard and efficiently 🥰
Feel free to text me if you need any further assistance, or send us an email via support@nestscale.com
Best Regards,
Chloé
Great App, really useful and exactly as described. I am using it to communicate with my clients as they view the different pages on my site.
Thank you a lot for your review! We really appreciate it.
If you need any assistance with the app, feel free to contact us. Our support team is happy to help!
Chat with us was easy to set up and Rachel, the customer service agent I worked with was very patient and knowledgeable!
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.
If you need further help, feel free to contact us via live chat or email at support@nestscale.com
Regards,
Rachel
WOW - What amazing customer service! Rachel was so knowledgeable and went above and beyond to help me with my questions and issues. She was with me on Teams every step of the way during setup, sharing screens so that she could help troubleshoot any issues I had. Plus she even kept me updated with my questions long after we finished our Teams meeting.
Definitely appreciate the personalised service, it made set up a breeze!
Dear customer,
That's wonderful to hear! Thank you for sharing your positive experience with Rachel and our customer service. We're thrilled that Rachel provided such knowledgeable and personalized assistance to ensure a smooth setup process for you.
We're always here to help, so if you have any further questions or need assistance in the future, feel free to reach out. We appreciate your feedback and your business!
Cheers,
Chloé - Customer Success Manager @NestScale
Rachel really helped me. She was very kind. I recommend this app without hesitation. Thank you so much!
Hi there,
Thank you a lot for your nice review!
If you need further assistance, feel free to contact our support team. We are happy to help you as soon as possible.
Regards,
Rachel