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NS Live Chat, Inbox & Helpdesk , 88件のレビュー

  • 評価の91%は5つ星です
  • 評価の9%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です

I highly recommend NestDesk app to any professional store for live chat. It is extremely well configured at the back end easy to use and Above and Beyond in their fast professional superior customer service to any other chat app I've used before. Here I would like to thank Rachel for the professional support she has done for my store. Im grateful to you Rachel and million thanks

NestScaleが返信しました 2023年10月26日


Thank you so much for your wonderful recommendation and kind words about NestDesk! We're thrilled to hear that you found our app easy to use and appreciated our superior customer service.

Rachel, in particular, has been a valuable part of our team, and we're glad she was able to provide professional support for your store.

We're truly grateful for your support, and we're here to assist you with anything you need. If you have any more questions or if there's anything else we can do for you, please don't hesitate to reach out.

Warm regards,
Chloé - Customer Success Manager @ NestScale


I'm thoroughly impressed with this app. While I initially encountered some technical hiccups, the support team swiftly came to the rescue. The app's user-friendly interface and seamless integration with Shopify for order and product imports make it a standout choice. I highly recommend it, and I believe I've stumbled upon a winning app. The customer support, led by Kevin, is truly exceptional. Kevin went above and beyond to assist me, and for that, I'm genuinely grateful.

Human Touch Official Online Store
NestScaleが返信しました 2023年10月17日

Hi valued customer,

We're absolutely delighted to hear about your positive experience with our app and our support team, particularly Kevin. Your kind words and recommendation mean a lot to us.

We're committed to delivering a user-friendly and reliable experience, and it's wonderful to know that you found our app to be a standout choice for your needs. We'll be sure to pass on your appreciation to Kevin, and we're grateful for the trust you've placed in us.

If you ever have more feedback or need further assistance, please don't hesitate to reach out. We're here to support you, and we look forward to continuing to provide you with excellent service. Thank you for choosing NestAds!



Absolutely love the many accessories attached to this inbox and Helpdesk app. It works very well with my business and I have been enjoying it so far. Also customer service is Topnotch which is always essential and a plus .

Queens Beauty Lounge
NestScaleが返信しました 2023年11月2日

Dear customer,

Thank you so much for your positive feedback! We're delighted to hear that you're enjoying the features that come with our NestDesk app.
We're committed to providing excellent customer service, and we're thrilled to know that you've had a top-notch experience with us.
If you ever need any assistance or have more feedback, please don't hesitate to reach out. We're here to support your business every step of the way!

Chloé - Customer Success Manager @NestScale


WOW - What amazing customer service! Rachel was so knowledgeable and went above and beyond to help me with my questions and issues. She was with me on Teams every step of the way during setup, sharing screens so that she could help troubleshoot any issues I had. Plus she even kept me updated with my questions long after we finished our Teams meeting.

Definitely appreciate the personalised service, it made set up a breeze!

Kakadu Traders Australia

Thank you for responding fast and fixing the overlapping issue. Would recommend this app over others, as it's really easy to use and staff is more than welcome to help.

Anatomske lobanje
NestScaleが返信しました 2023年9月7日

Dear valued customer,

We're thrilled to hear that you find our app awesome and customizable to your liking! Your recommendation means a lot to us, and we're here to continue providing top-notch support and features to enhance your experience.

If you ever have more feedback or need assistance, don't hesitate to reach out. Thanks for choosing NestDesk!

Chloé - Customer Success Manager @ NestScale


This is an amazing app and i am very happy this will help me to bring a lot of customers . And your customer support is very amazing , I am really impressed . Your Support team member chloe helped me so much she is such a amazing girl ,I apricate her for her help thanks chloe .

NestScaleが返信しました 2023年8月27日

Dear Bilal,

I'm delighted to hear that you're having a great experience with our app and customer support!
Thank you for your kind words, it means a lot. I'm here to assist you anytime you need help or have questions. Your success and satisfaction are my top priorities.
If there's anything else you need, feel free to reach out.
Wishing you continued success and a fantastic journey with our app! 🌟😊

Chloé - Customer Success Manager @ NestScale


5 Super Stars for Customer Support .
Seamless Integration . Thanks to Chloe who helped me get through the process.

NestScaleが返信しました 2023年9月14日

Dear Priyanaw,

Thank you so much for your 5-star rating and kind words about our customer support! We're thrilled to hear that you found the integration process seamless. Chloe is a valued member of our team, and we'll be sure to pass on your appreciation.
If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!

Chloé - Customer Success Manager @ NestScale


This app is really wonderful and more helpful. I highly recommend to install this app for your store to let your customers know you are available to chat or bot will be there for you

Morningstar Store
NestScaleが返信しました 2023年8月12日

Hi customer,

I appreciate your positive feedback about the app! It's great to hear that you find it so helpful and valuable.
Your recommendation to install the app to enhance customer engagement sounds like a wonderful idea. It's important for customers to know that support is readily available to them.
Thank you for sharing your thoughts!



Great app with fast customer support. Works both on web and mobile application with reasonable plans.
It would be much better if can sync complete with messenger and product card sharing like the facebook shop do.

ミャンマー (ビルマ)
NestScaleが返信しました 2023年10月17日

Hi Mr. Thura,

Thank you for your valuable feedback! We're thrilled to hear that you're enjoying our app and the speedy customer support we provide.

We're always looking to enhance our services to better meet your needs, and your suggestion regarding syncing with Messenger and enabling product card sharing is an excellent one. We're happy to inform you that our team is actively working on implementing these features to improve your experience. We aim to release these updates as soon as possible, and we'll make sure to keep you informed of our progress.

Your input is incredibly valuable to us, and we appreciate your patience and support as we work to make our app even better for you. If you have any more ideas or feedback in the future, please don't hesitate to reach out. We're here to ensure your experience remains top-notch.



This is a wonderful app to have for an online store! I am now able to chat with customers directly online as opposed to having to use the phone to assist them. This is great because we can help more than one person at a time. We can also link products within the chat to guide customers and they can track their shipping as well. Customer support for this app is great Rachel was very patient in helping me set the app up for use.

Heavens Yes Crafts
NestScaleが返信しました 2023年7月26日

Dear valued customer,
Thank you for the wonderful review! We're delighted that our app has been a valuable asset to your online store.
The chat features allow for efficient customer support, and product linking and order tracking enhance the overall experience.
We're glad Rachel provided great assistance during setup. If you have any further questions or suggestions, feel free to reach out. Thank you for choosing our app! 🛍️🎉