Affiniv Surveys and NPS

Affiniv Surveys and NPS

Gratis abonnement beschikbaar. Gratis proefperiode beschikbaar.
Beoordeling (5,0)
Recensies
Ontwikkelaar

Over deze app

Geïntroduceerd

8 december 2021

Talen

Engels

Deze app is niet vertaald in het Nederlands

Post purchase surveys to gather customer insights and feedback on your products, processes & site.

Net Promoter Score (NPS) is a universal metrics to gauge customer experience. With Affiniv, you can quickly create an NPS survey. The survey is automatically sent to your customers specified days after they place order. Can be sent over Email/WhatsApp with reminders to increase the response rate. Once the responses come in, you can analyze them using the dashboard to understand the customer insights. Brands of all sizes use these insights to make their products and processes better

Net Promoter Score (NPS) is a universal metrics to gauge customer experience. With Affiniv, you can quickly create an NPS survey. The survey is automatically sent to your customers specified days after they place order. Can be sent over Email/WhatsApp with reminders to increase the response rate. Once the responses come in, you can analyze them using the dashboard to understand the customer insights. Brands of all sizes use these insights to make their products and processes better meer
  • Create and send NPS survey over Email, WhatsApp, text messages in minutes
  • Maximise response rate by embedding score in email and using automated reminders
  • Dashboard to analyze each response. Segmentation, tagging for detailed insights

Bevat onvertaalde tekst

Vertaling weergeven

Prijs

Free Plan

Gratis

  • Survey up to 100 Customers per month.
  • Distribute Only via Email
  • No Reminders over Email
  • No Web Survey
  • One Survey type (NPS)

Basic Plan

$99 /maand

Includes 5000 Customers per Month. Each additional 1000 Customers @ $25 per Month

  • Survey up to 5000 Customers per Month
  • Send Survey via Email With Reminders
  • Show Web Survey on Order Confirmation Page

Gratis proefperiode van 14 dagen

Business Plan

$249 /maand

Includes 15000 Customers per Month. Each additional 1000 Customers @ $20 per Month

  • Up to 15000 Customers per Month
  • Email Survey with Reminders and Web Survey
  • Assisted On-boarding
  • Post-response Mailer for TrustPilot Reviews

Gratis proefperiode van 14 dagen

Free Plan

Gratis

  • Survey up to 100 Customers per month.
  • Distribute Only via Email
  • No Reminders over Email
  • No Web Survey
  • One Survey type (NPS)

Basic Plan

$99 /maand

Includes 5000 Customers per Month. Each additional 1000 Customers @ $25 per Month

  • Survey up to 5000 Customers per Month
  • Send Survey via Email With Reminders
  • Show Web Survey on Order Confirmation Page

Gratis proefperiode van 14 dagen

Business Plan

$249 /maand

Includes 15000 Customers per Month. Each additional 1000 Customers @ $20 per Month

  • Up to 15000 Customers per Month
  • Email Survey with Reminders and Web Survey
  • Assisted On-boarding
  • Post-response Mailer for TrustPilot Reviews

Gratis proefperiode van 14 dagen

Bevat onvertaalde tekst

Vertaling weergeven

Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties

3 recensies

Algemene beoordeling
5
Cijfers per recensieniveau
  • 100% recensies zijn 5 sterren
  • 0% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
30 januari 2024

We've been using Affiniv to send out NPS surveys to our customers, and it has truly transformed the way we gather and analyze customer experience data.
The customization options offered by this tool are impressive. From the design of the surveys to the questions asked, we have the flexibility to tailor each survey to our unique needs. This has been crucial in ensuring that we capture multi-faceted data points about our customer experience. The process is seamless, and the tool integrates seamlessly with our Shopify store. This has saved us valuable time and streamlined our workflow, allowing us to focus more on interpreting the gathered data rather than managing the survey process.

BlissClub
India
Meer dan een jaar gebruiken de app
12 februari 2024

Affiniv helps us listen to the feedback of our customers in a very easy way. We created survey on Affiniv. Then the survey goes over Email and Whatsapp automatically weeks after the customer place their order. The dashboard is very intuitive for us to analyze the result. A good app overall.

Pee Safe
India
8 maanden gebruiken de app
11 januari 2024

It's one the best NPS apps available on the Shopify store and the team was very helpful during setup. A must-have app for every online store looking to gather NPS data and customer feedback. Helps us improve our products and processes.

The Pant Project
India
8 maanden gebruiken de app

Over deze app

Geïntroduceerd

8 december 2021

Talen

Engels

Deze app is niet vertaald in het Nederlands

Gemaakt door Affiniv

Over Affiniv

Gemiddelde score: 5,0

2 jaar ervaring bij het maken van apps voor de Shopify App Store

6/5, Jasmin Street, Vatika City, Gurgaon, Gurgaon, Gurgaon, HR, 122018, IN

Ondersteuning

Stuur een bericht

support@affiniv.com

Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.

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