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Just getting started with my Shopify store but happy I found Netparcel. So far all of my orders have been from the United States, and the default shipping options from Shopify only let me choose USPS. Installing the Netparcel app allowed me to choose from many more shipping options, and ship orders at about half the cost of what it would have cost me without Netparcel. Super happy with this app and will continue to use it!
We appreciate you taking the time to leave such a positive review and are thrilled to hear netParcel is helping you reach customers in the US! Looking forward to being a continued partner in Lowbuck LS' growth!
I would put 7 Star rating for this App and the NetParcel company and support, but there in no option :-(
AMAZING app, I like this option for the online pricing and shipping options directly connected to Shopify.
Saves a huge amount of time and money to www.sugar-art.ca
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Thanks to netParcel, we reduce the time for processing shipping, as well as our cost.
It is also user friendly, we highly recommend it.
It is just missing Canada Post quotes and it will be perfect!
Netparcel offers great rates on various courier shipments, especially for international shipping, and the Shopify integration makes it easy to bring the customers' address over to get quotes. It would be nice if the import also brought in order items/weights/HS codes, etc, but for now it's worth the price/service to just plug that in myself. I have never had an issue with shipments with them and my few interactions with their team have been professional and pleasant.
We appreciate your review and are glad to hear our rates and integration are helpful! We will certainly let you know if the feature you mentioned becomes available in the near future. In the meantime, we will continue striving to support Softer Specialty Drink Co's growth!
The app integrates with my store without any issues and their shipping prices are pretty decent.
I took off 1 star because after purchasing a UPS label through them, it only provided the shipping label but not the required customs form that need to be attached to the package. Initially I had to email support to send me the customs form each time but I asked if they could fix it because it was very inconvenient to have to email every single time. After that support did make the changes in the backend that included the customs form to be downloaded with the shipping label.
The other issue I've had is my package weighing 1.15 kg but after paying for shipping, the weight is changed to 2.27 kg and there's an extra charge for the weight adjustment. My scale is correct because all the other item's weight were not changed, so why it happens with this item every time...I don't understand.
All in all, I use this service when I need to ship a package using UPS or DHL.
We appreciate the review and feedback! Looking into the items you mentioned, it appears that our support team was able to resolve the customs form issue, and continues engagement on the weight adjustment concern. We look forward to providing continued service and support of Momo Monster Co's growth, and are always available at support@netparcel.com to address any concerns.
Love netParcel! Wish I had discovered it sooner! I was using Canada Post thinking this would give me the best rates but was very surprised that with netParcel the rates were better in most cases (or at least the same) and I no longer have to make trips to the post office to drop off my parcels!! I also like how I can download the customer information, saves time (and possible typing errors).
Highly recommend netParcel.
Very good shipping rates and excellent customer service. Had an issue setting it up and they resolved it right away.
Shipping in Canada is expensive and NetParcel had allowed me to be competitive in offering free shipping to my customers.
NetParcel has drastically reduced our shipping costs and made it much easier to get quotes. I wish we had started using it years ago for our brick and mortar location and our online store.
Application is very useful for my business. I don't really have the time to set up and negotiate rates as a sole proprietor in a busy line of work. Netparcel takes the guess work out of rates and allows me to bill my customers at a fair and competitive rate.