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The app integrates with my store without any issues and their shipping prices are pretty decent.
I took off 1 star because after purchasing a UPS label through them, it only provided the shipping label but not the required customs form that need to be attached to the package. Initially I had to email support to send me the customs form each time but I asked if they could fix it because it was very inconvenient to have to email every single time. After that support did make the changes in the backend that included the customs form to be downloaded with the shipping label.
The other issue I've had is my package weighing 1.15 kg but after paying for shipping, the weight is changed to 2.27 kg and there's an extra charge for the weight adjustment. My scale is correct because all the other item's weight were not changed, so why it happens with this item every time...I don't understand.
All in all, I use this service when I need to ship a package using UPS or DHL.
We appreciate the review and feedback! Looking into the items you mentioned, it appears that our support team was able to resolve the customs form issue, and continues engagement on the weight adjustment concern. We look forward to providing continued service and support of Momo Monster Co's growth, and are always available at support@netparcel.com to address any concerns.
Netparcel has been useful, consistent, and offers great rates! While we have a UPS business account, we still use Netparcel regularly - especially when we need quick international shipping, or to cross shop priority options beyond what our regular provider offers. There is also plenty of functionality and the interface is convenient and quick to use.
Thanks for the wonderful review! We're thrilled to hear our international rates and user interface are helpful to your business. We very much look forward to being a continued partner in Hemlock & Oak's growth!
Cheapest rate i found so far. App is easy to use and customer support is great. This is a must have app.
Although we had previous tech issues, netParcel was very quick to help resolve them and had outstanding customer service.
Helping our customers is our number one priority. Thank you for the kind words and we look forward to continued support of Signal Flares' growth!
We're based in Canada and have been using Netparcel for almost a year. We couldn't be happier with the experience so far. Best rates, easy-to-use interface and great customer support.
Excellent tool if you want to save money in your shipping costs.
Fantastic service!
I have been looking for a service like this for the past few years and finally found one!
For small retailers in Canada like us, it's hard to get volume discounts at major shipping couriers. netParcel offers amazing shipping rates for number of couriers including Purolator, UPS, and many more.
The shopify integration is very easy and convenient too!
Great service with great support - highly recommend this app for your store.
Netparcel has been an excellent app for our business. It gives us multiple options to choose from in terms of shipping providers and the prices are amazing. Thanks again!
omg we LOVE netparcel....! What a complete and total game changer for us. If you ship ANYTHING , you need to download and use this service. it gives us easy access to outrageously cheap rates on shipping. and even more discount on rush services like next day or 2 or 3 day priority etc. It gives us access to the millions of dollars of buying power that large companies would have, so we can compete and grow. Thankyou NetParcel... from the team at www.CarGenerator.com
Wow! We are humbled by this wonderful review and really appreciate you taking the time to provide it. We are always striving to give our customers the best possible rates and are glad you are able to benefit. Looking forward to continued support of your growth!
We switched to Net Parcel about 3 weeks ago. We have been really happy with pricing and ease of the system. We saw big savings over using Shopify shipping in Canada because netParcel charges and quotes in Canadian dollar. This way you know exactly your cost to ship that box, with Shopify they quote in Canadian but covert to USD (just cost you 4-5% ) then they run your Canadian Credit Card (lose another 4-5%) in exchange.
For international shipments netParcel is much more competitively priced the Shopify.
The other huge advantage is multi package shipments on netParcel that you cant do on Shopify.
I would highly recommend netParcel!!