Değerlendirmeler (18)

Toplam puan
4,8
Puan düzeyi başına sayılar
  • Puanların %89 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %6 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %6 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 1 yıldıza sahip
16 Ekim 2024

Useful especially to avoid customer questions about shipping date.
it will save a lot of time of my customer support team.

My Store
Pakistan
Uygulamayı kullanma süresi:2 ay
NestScale yanıt 17 Ekim 2024

Dear customer,

Thank you so much for your feedback! We're glad to hear that it's been helpful in reducing customer questions about shipping dates. Saving time for your support team is one of our key goals, so we're thrilled that it's making a difference for you.

If you ever need further assistance or have any suggestions, don't hesitate to reach out!

Regards,
Chloé - Customer Success Manager @NestScale

8 Ekim 2024

Great app everyone should try it atleast one time. No need to pay anything ❤️❤️❤️❤️

ROSLET
Hindistan
Uygulamayı kullanma süresi:15 gün
NestScale yanıt 9 Ekim 2024

Dear,

I just wanted to take a moment to personally thank you for your kind review! We’re thrilled to hear that you had such a positive experience with our app and appreciate you spreading the word. Your support means a lot to us!

If you ever have any questions or need assistance, please don’t hesitate to reach out. We're always here to help and ensure you get the most out of the app.

Thanks again for your amazing feedback! We hope you continue enjoying the app.

Warm regards,
Chloé - Customer Success Manager @NestScale

19 Ağustos 2024

Its really good because you can easily put an estimated delivery date and its completely free and the fact that it is completely free makes it really good

zuru express
Kanada
Uygulamayı kullanma süresi:25 gün
NestScale yanıt 20 Ağustos 2024

Dear customer,

Thanks for sharing your thoughts! I'm thrilled that you find the estimated delivery date feature helpful. We aim to make your experience as smooth and cost-effective as possible, so your feedback is greatly appreciated.

If you have any further questions, please don’t hesitate to reach out. We are always here to assist!

Regards,
Chloé - Customer Success Manager @NestScale

2 Ekim 2024

"This app is fantastic! It has everything I need, is free, and offers great support. Highly recommended!"

AL Bahaar Perfumes
Pakistan
Uygulamayı kullanma süresi:24 gün
NestScale yanıt 3 Ekim 2024

Dear customer,

Thank you so much for your kind words! We're thrilled to hear that you're enjoying the app and finding it helpful. Our team works hard to provide great support, and it's wonderful to know that it’s making a difference for you.

If you ever need anything or have any questions, feel free to reach out. Thanks again for the recommendation!

Regards,
Chloé - Customer Success Manager @NestScale

6 Ağustos 2024

The app is awesome and the support is even better! If i could give more than 5 stars I would!

Red Flag
Hindistan
Uygulamayı kullanma süresi:25 gün
NestScale yanıt 12 Ağustos 2024

Hello,

Wow, thank you so much for your incredible feedback! We're thrilled to hear that you love the app and that our support exceeded your expectations. Your kind words truly make our day!

If you ever need anything else, we're here for you. Thanks again for your support and the glowing review - it's customers like you who make what we do so rewarding!

Best regards,
Chloé - Customer Success Manager

18 Temmuz 2024

Great soporte and very usefully and intuitive app. I recommend it.

Caraka
İspanya
Uygulamayı kullanma süresi:3 ay
NestScale yanıt 19 Temmuz 2024

Hi customer,

Thank you so much for your kind words! We're delighted to hear that you find our app useful and intuitive. Your recommendation means a lot to us. If you ever need any assistance, please don't hesitate to reach out.

Best regards,
Chloé - Customer Success Manager @NestScale

17 Ekim 2024

Amazing perfect exactly what i needed

Nextool
Avustralya
Uygulamayı kullanma süresi:14 dakika
NestScale yanıt 20 Ekim 2024

Dear valued customer,

Thank you so much for your kind words! I’m thrilled to hear that you found my assistance helpful.

If you have any more questions or need further support, feel free to reach out anytime. I’m here to help!

Best regards,
Chloé - Customer Success Manager @NestScale

20 Haziran 2024 tarihinde düzenlendi

App doesn't work in Firefox at all. Just doesn't show up. No reply from customer service. 1 star just for free of charge app.

upd.
The issue was fixed. Also got replay from customer service.
Good app for a free one but useless for the most shops since it doesn't have shipping profiles which is crucial for EDD app.
I'd suggest to find a way to connect EDD to the Shopify admin shipping profiles. It's the more logical and seamless way to connect EDD to the product, than through collections or metafields. However, not a single app on the market does it for unknown reason.

Kamaji Market (formerly JapanArtFleaMarket)
Japonya
Uygulamayı kullanma süresi:3 gün
NestScale yanıt 20 Haziran 2024

Dear customer,

Thank you for bringing this to our attention.
I apologize for the inconvenience you've experienced with our app not working in Firefox and the lack of timely response from our customer service team.

We've recently resolved the issue with the app, and it should now function correctly in Firefox. Additionally, I reached out to you personally yesterday to assist further but have not received a response.
Could you please check your spam or junk mail folder to ensure our communication hasn’t been missed?

We're here to help and ensure you have a great experience with our app.

Best regards,
Chloé - Customer Success Manager @NestScale

Update: June 24th 2024

Thank you for updating your review. We're glad to hear the issue was fixed.

We appreciate your feedback about the shipping profiles. Connecting EDD to Shopify admin shipping profiles is a great idea, and we'll consider it for future updates.

If you have any other questions or feedback, please let us know. We're here to help.

Thank you for using our app.

5 Eylül 2024

Awesome!

Fatafat Deals
Hindistan
Uygulamayı kullanma süresi:Yaklaşık 2 saat
NestScale yanıt 6 Eylül 2024

Dear customer,

Thank you so much for the awesome review! We're delighted to hear that you're having a great experience with the app. It really motivates us to keep improving and delivering the best possible service to our users. If you ever have any questions, suggestions, or need assistance, don't hesitate to reach out. We're always here to support you and ensure the app continues to meet your expectations. Thanks again for your support!

Cheers,
Chloé - Customer Success Manager @NestScale

3 Ekim 2024

Muy fácil de configurar y estéticamente muy bien integrada en la página, además cumple perfectamente con su función sin dar ningún tipo de problema. App muy recomendable!

Indómita
İspanya
Uygulamayı kullanma süresi:3 gün
NestScale yanıt 4 Ekim 2024

Hola,

¡Muchas gracias por tus maravillosos comentarios! Nos alegra mucho saber que te resultó fácil configurar la app y que está bien integrada en tu página. Es genial saber que está cumpliendo su función sin problemas, ya que eso es precisamente lo que buscamos.

Tu recomendación significa mucho para nosotros, y si alguna vez necesitas ayuda o tienes alguna pregunta, no dudes en contactarnos. ¡Estamos siempre aquí para ayudarte!

Saludos cordiales,
Chloé