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This makes the store look so much better and lets customers see the color options so easy! I had a little trouble getting it to work properly with my theme at first but Rachel stepped in and got it fixed and working great! Great addition and great service.
Thank you so much for the lovely review! 😊 I’m so glad to hear the app helped improve your store’s look and made color options easier for your customers, that’s exactly what we designed it for!
I’m also happy Rachel could step in and get everything working smoothly with your theme. We’re lucky to have her on the team! If you ever need anything else, feel free to reach out anytime, we’re always here to help.
Wishing you all the best with your store!
— Chloé from NestScale 💛
Love this app! It was super easy to set up, so many options so to get it looking juuuuust right on my site, and Rachel was quick & helpful getting back to me when I had a couple of questions.
Big thumbs up, looking into their Shoppable Videos app next...
Dear customer,
Ahh thank you so much! This made our day! 😊 So glad to hear the setup was smooth and that you were able to get everything looking just right on your site. That’s exactly what we hoped for when building the app.
And yay, I’ll pass your kind words to Rachel! She’ll be happy to hear it!
Can’t wait for you to try out our Shoppable Videos app too. If you need anything at all, you know where to find us!
~ Chloé from NestScale 💛
App works just like it is supposed to, had some troubles with the app and my theme but the support tried everything in their power to solve the problem.
Dear Ivan,
Thanks a lot for your honest review! I’m really glad the app is working as expected overall, and I truly appreciate your patience as we work through the conflict with your page builder.
Sometimes these app-to-app issues can be tricky, but please know we’re doing everything we can to get it fully resolved for you. If there’s ever anything else you need in the meantime, don’t hesitate to reach out, we’re always here to help!
— Chloé from NestScale 💛
Honestly disappointed. This is one of the worst apps I’ve ever used. You pay a monthly subscription, yet no support at all. Messages are ignored, and no one is there when you need help setting up certain features. Customer service is completely non-existent. I strongly do not recommend it.
Dear customer,
Thanks for your feedback, and we're really sorry to hear you had a frustrating experience.
We checked and saw that your message came in outside of our business hours, which is why there was a delay. But our team did respond and helped resolve the issue later that same day (your time).
We always aim to support our users as quickly as possible, and we’ll keep working to improve. If there’s anything else you need, feel free to reach out anytime, we’re here to help!
— The NestScale Team
I chatted with Chloe, and I can modify it with my theme. Thanks again they are doing the right thing for their customers
Hi there,
Thank you so much for your kind words! I'm really glad I could help and that everything worked smoothly with your theme. We truly appreciate your support and are always here if you need anything else. 😊
Wishing you all the best with your store!
Warm regards,
Chloe – NestScale Support Team
This app works well, Chole helped to make my store looks better. Thanks.
Thank you so much for your kind review! 😊 I'm really happy to hear that the app is working well for you and that I could help improve the look of your store. It always means a lot to know our support makes a difference!
We’re here to make sure everything runs smoothly for you, so if you ever have questions, ideas, or just want to explore more ways to enhance your store, don’t hesitate to reach out. I’m always happy to help!
Wishing you continued success and growth — thank you again for being part of the NestScale community!
— Chloé from NestScale 💛
Very easy to use and works smoothly. The support team is incredibly helpful and quick to respond. Highly recommended!
Thank you so much for the kind words! 😊 We’re really glad to hear the app’s been easy to use and running smoothly for you — and that our support team could be there when you needed help. Your recommendation means a lot to us!
If you ever need anything else, just reach out — we’ve always got your back!
— Rachel from NestScale 💛
A true blessing! Our extensive product variations made ordering challenging for our customers. I thought I needed to hire a coder, but this integration with our current website theme was incredibly easy to use and made our site clean and simple for customers to place orders!
Dear customer,
Wow, thank you so much for your amazing feedback! 😊 We're thrilled to hear that the app made ordering easier for your customers and seamlessly integrated with your store. Making complex setups simple is exactly what we aim for!
If you ever need any assistance or have suggestions, we’re always here to help. Wishing you even more success with your store! 🚀✨
Lily - Customer Success Specialist @NestScale
It initially couldn't support my store theme. I got in touch with their team and problem fixed. Good.
Hey, thank you so much for taking the time to leave a review!
I totally get how frustrating it can be when something doesn’t work right away, especially when it comes to theme compatibility. We really appreciate you reaching out instead of giving up on the app. Every theme is built a little differently, so issues like that can pop up, but I'm really glad our team could jump in and get everything working for you.
If you ever run into anything else or want to explore more features, just shoot us a message anytime. We're always here and happy to help however we can!
— Chloé from NestScale
Amazing app, great and fast support team, they reply well and in any way possible so good, also a great app easy to use. 5 deserved!
Dear customer,
Thank you so much for the amazing review! We're beyond happy to hear that you're enjoying the app and that our support team has been helpful and responsive, we always do our best to be there when you need us, in whatever way works best for you!
It’s also great to know you find the app easy to use - that’s exactly what we aim for. Your kind words truly motivate our whole team. If you ever have questions or new ideas to share, we're just a message away!
Thanks again for your support! We’re lucky to have users like you! 💛
Best,
Rachel - Customer Success Specialist