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Podle hodnocení
Easy to install and design looks great.
Dear valued customer,
Thank you so much for your feedback! 😊 We're glad to hear that you found the app easy to install and that you like the design. If you ever need any assistance or customization, feel free to reach out, we’re always happy to help!
Wishing you great success with your store! 🚀
Best,
Lily - Customer Success Specialist @NestScale
The NS Image Swatch Variant Option app has been a fantastic addition to our online store, providing a clean and professional look for our product options.
We did encounter a minor issue where two colors (GOLD and ROSE GOLD) weren’t initially recognized, but the support team - especially Lily - was outstanding.
After a few quick exchanges, she sent a simple procedure that fixed the problem in under a minute.
Now, the app works flawlessly, enhancing our store’s visual appeal and customer experience.
Highly recommend both the app and their top-notch support!
Dear customer,
Thank you so much for your kind words! 🌟 We’re thrilled to hear that the NS Image Swatch Variant Option app is making a positive impact on your store’s look and customer experience.
Lily and the team are always here to help, and we’re glad the issue was resolved quickly. If there’s ever anything else you need, please don’t hesitate to reach out.
Wishing you continued success with your store!
All the best,
Chloé - Customer Success Manager @NestScale
Special thanks to "Rachel" for solving all my problems; she has helped in every possible way.
Dear customer,
Thank you so much for your kind words! 😊 It truly means a lot to know that I was able to help and make things easier for you. Providing great support is always our goal, and I’m happy I could assist in every way possible.
If you ever have any more questions or need further assistance, please don’t hesitate to reach out. We’re always here to help and ensure you have the best experience with our app!
Wishing you continued success with your store! 🚀✨
Best,
Rachel - Customer Success Specialist @NestScale
Le support est très réactif et s'attache à résoudre les problèmes !
Bonjour,
Merci beaucoup pour votre retour ! 😊 Nous sommes ravis de savoir que notre support a pu vous aider rapidement. Votre satisfaction est notre priorité, et nous restons disponibles si vous avez la moindre question ou besoin d’assistance supplémentaire.
Encore merci pour votre confiance et belle continuation avec votre boutique ! 🚀✨
À bientôt,
Chloé @NestScale
Perfect
Thank you so much for the perfect rating! 😊 It means a lot to us. If you ever need anything or have ideas to make the app even better, we’re always just a message away!
~ Chloé from NestScale 💛
Great app for the price actually, it does lack a certain feature which is a conditional display of variants but considering it's almost free I don't have a problem. Also, Lily from their customer support was really fast to respond.
Hi there,
Thanks for your review! We’re glad you find the app valuable, and happy to hear Lily was quick to help.
We appreciate your feedback about the conditional display of variants - it’s something we’re considering.
If you have any other thoughts or questions, just let us know!
Regards,
Chloé - Customer Success Manager @NestScale
Very good, thanks for your help Lily！
Hi,
Thank you so much for your kind words! 😊 I'm really happy to hear that I could assist you. If you ever need any help in the future, don’t hesitate to reach out, I’m always here to support you!
Wishing you all the best with your store! 🚀
Best regards,
Lily - Customer Success Specialist @NestScale
I cannot recommend this app enough. I have tried every colour/image swatch app under the sun. Every one had missing features, gaps that needed code edits to mitigate, or bloated extras that did nothing but complicate things.
This app is simple to understand and use. But has all of the tools in the right way to make managing swatches easy. I swear I would of pulled all of my hair out if not for this app. It fit our use case perfectly without any funny business.
Dear customer,
Thank you so much for your incredible feedback! We’re happy to hear that our app has been able to simplify managing swatches for you and fit your use case perfectly.
Our goal has always been to create a tool that’s easy to use while providing all the essential features without unnecessary complications. Hearing that we’ve helped save you from some “hair-pulling moments” truly makes our day! 😊
If you ever have suggestions, questions, or need assistance, please don’t hesitate to reach out. We’re here to make sure your experience stays seamless. Thank you again for choosing our app! 🚀
Cheers,
Chloé - Customer Success Manager @NestScale
Amazing app + support, super quick responses even with our massive time difference.
Lily was very helpful with answering all my questions / issues and even quick to get the dev team onboard with feature requests. Would definitely recommend!
Hi,
Thank you so much for your kind words! 🌟 We're thrilled to hear that you had a great experience with our app and support team. Lily and the entire team are dedicated to providing the best service possible, so it's wonderful to know we were able to assist you quickly despite the time difference.
We're always here to help and are excited to continue supporting your needs. Thanks again for the recommendation! 😊
Best regards,
Chloé - Customer Success Manager @NestScale
Tried a few apps and this one is definitely the best value for money and it has great team support! Lily was so wonderful and fast with the support we needed and fixed our issue quickly! can only recommend the app
Dear customer,
Thank you so much for the fantastic feedback! We're thrilled to hear that you find our app great value for money and that Lily could assist you so quickly. Our team always strives to provide the best support possible, and your recommendation means the world to us! 😊 If you need any further help, don’t hesitate to reach out - we’re always here for you!
Regards,
Chloé - Customer Success Manager @NestScale