Okendo: Reviews & Loyalty

Sheila and her team have been so helpful in providing assistance with online placement of reviews! We appreciate their prompt service. Thank you !

Excellent customer support! They were quick to respond, friendly, and resolved my issue efficiently. Highly recommend!

The app is so easy to use and learn. A lot of cool features are available which make our work easy. The meeting we'd with Laura was so much productive, Laura is objective and help us a lot to update some options in our online stores. A great help to get more reviews. She was awesome and shared a lot of useful information, also made sure to answer all of our questions and doubts.

We've been using Okendo Reviews for over 2 years and have been using the Loyalty program for at least 6 months. Everything works well, has great integration with Shopify and support is very good. The support side is getting better. Seems that as new features are launched, the support team (sometimes) seems a little behind. But nothing has impeded the user experience for our customers. It's not cheap, but the return is well worth it.

Adding in an additional comment. Thumbs up to Henry Thompson (Customer Support) ran us thru some additional tools and really great tweaks to Klaviyo that will enhance our review and loyalty program.

The customer service from Shiela has been good. Very reponsive.

Great app in general. Had an issue and it was handled with incredible attention and support from Josh. Went the extra mile to accommodate and assist us in every step of the way. Highly recommend.

We appreciate Okendo's support team, especially Laura. Thank you!

We have had some technical issues with this app but they have now been resolved. Despite giving the app a four star rating, Paulo from tech support deserves a five star rating - very prompt, helpful, and courteous - we're very impressed!

The app is very easy to learn and it has great features. Laura Gomez led a zoom meeting providing great information on how to get more reviews and incentivize customers. Great app and customer service!

Okendo is a great platform and seamlessly integrates with Klaviyo. The support team has been helpful and kind throughout our onboarding and optimization strategies.