Okendo: Reviews & Loyalty

Henry Thompson is THE BEST. We had a bit of a rough launch on our Referrals program with users finding a quick way to abuse the system, being told certain things could/couldn't work, and general confusion. We let Okendo know we needed more detailed help, and they sent Henry. We don't even feel like we need to ask questions, as Henry is always several steps ahead of where we are thinking and ...

We've had a fantastic experience using this software from day one. The system is incredibly easy to use, even for those who aren’t tech-savvy. The intuitive design and clean interface make it simple to navigate and get up to speed quickly, which really helps our team stay efficient and focused.

What really stands out are the helpful features that are built right in. From customizable tools to fit ...

We have been using the Okendo reviews app for many years and have had a great experience all along. They continually launch new features to improve their app and add more value for their customers. Their customer support is exceptional. Juan is always super helpful and takes care of questions and requests quickly and with expertise. I don't anticipate ever wanting to change review platforms!

We've been using Okendo for some time and been happy with the seamless integration but what we were impressed with was the level of detail our Customer Success Specialist Henry T was able to provide to help us review our settings and make recommendations for how to make our reviews work even harder for us, so thank you Henry!

Excellent customer service. I single-handedly run my business, so to have Laura G re-write my review emails, make the amends herself and create a dedicated reviews page for me, that was a huge help. Here’s hoping it results in more reviews

We've been really pleased with our experience with Okendo, how it integrates into our Shopify store, and the features they offer. We've had no issues at all with how the reviews present in our theme, and the Support team has been extremely fast to respond if we want tweaks made.

Okendo overall is great too, we love the review summaries, the Q&A feature, and how they are able to support ...

Huge shoutout to the Okendo team—especially Amanda! She checked in out of the blue and helped me level up our review game in a way that was super easy and actually fun. It's rare to get that kind of hands-on support these days. Just really appreciate how on it and helpful their whole team is.

Great app, great service as well from their team. Integration was easy and smooth. We migrated our reviews from our previous apps without an issue. The look and feel of the app on the site is top notch, with several customization options to match our branding. I love Okendo's site UI, everything is easy to understand and use. We've tried several top review app options and have been with Okendo ...

We've been using Okendo reviews for several years and it continues to prove to be a leader in its category. It's especially good at syndication and integrates well into our support ecosystem (incl Gorgias, Klaviyo) so that we can engage customers effectively. I've been particularly impressed with their team's willingness to take an active role in working with us through our evolution and a ...

The Okendo team has been so proactive and helpful. Our website looks so much better with the reviews being activated and viewable. They have been wonderful to work with and provided lots of additional tools we can implement ourselves.