Okendo: Product Reviews & UGC

Made the switch from Yotpo and we could not be happier. The platform is quite intuitive, but Okendo's real selling-point is its stellar customer service. Okendo support is extremely responsive at all hours of the day and chat representative are generally able to answer questions/solve issues right away. For more complicated inquires (when perhaps follow-up is necessary or input from another team is required)—we've consistently gotten detailed and thoughtful responses within 24 hours. My only platform functionality suggestion would be to make it easier/possible to test "coupon descriptions" in the coupon email design section. Overall though, kudos all around!!

Such a great app! Very user friendly and straight forward. The team at Okendo are BEYOND helpful and jump in to help with the setup and overall guidance. Couldn't recommend more.

I'm relatively new to using Okendo, but the support I have received throughout the implementation has been second to none. Scott has been extremely helpful throughout the process! Looking forward to seeing the results

I love using Okendo for my store CROSSNET. Easy to use, great way to collect reviews, but by far the #1 thing is the customer service! So responsive, easy to work with and attentive. No more begging for a response. A++++++++

Okendo is truly best in class for reviews. Their tools, integrations with other major e-comm platforms, and overall set up is exemplary. The dashboard is super easy to navigate and the onboarding process was turnkey and seamless. Their team provides white-glove service and sets up the entire process (especially if merging from another platform) for you. We're so excited to be working with them and highly, highly recommend.

Excellent app that has generated incredible reviews for both our AU and USA Shopify websites! Love the integration and how you can tailor the look and feel to suit your brand. Amazing customer service from Norma, she is so helpful and quick to respond!

After using Yopto we decided to make the switch to Okendo. We really like how our customers can leave reviews on various product attributes; this allows us to glean better insights than just a simple star rating. Customer service is great from both online agents and our dedicated account manager.

We moved from Yotpo to Okendo just over a year ago and haven't looked back. Installation was very smooth, plus they've been world-class on countless occasions when we've needed help from their support team - regardless of how simple/complex our request has been! Highly recommend! A++

We have been using Okendo for our eCommerce store. The interface is very easy to use and intuitive. The User experience very smooth and their customer support very reliable, quick & nice! Recommended

Their support team is great and always available to answer questions promptly. Yesterday, I needed assistance with the coding on my site to adjust the centering of review images - a ticket was created and the issue resolved within a couple of hours. Super helpful and easy!