Okendo: Product Reviews & UGC

Amazing customer service - Amor has been extremely helpful in helping me set up the app for our shop. The interface is easy to use and I love all its unique features.

Absolutely amazing review platform and customer service from Okendo. Big thanks to Amanda for her help!

Scott & the APAC team had looked after us from day 1 as a Shopify Plus merchant. We felt well looked after and they responded to any questions we had very quickly. The features are all world-class however I believe another major benefit to Okendo is there support team that really goes above and beyond the call of duty! Thanks Scott & team!

We have been using Okendo for years, and it has become a crucial part of our marketing strategy as our clients tend to research and read reviews online before deciding to place an order. Shout out to our amazing customer success manager, Norma, for always going above and beyond to ensure our review programs run smoothly!

Shiela was the most amazing customer service help I actually have ever received! She helped me set everything up, answer all questions I had and provided above and beyond service. I am very excited to use Okendo it has everything you could need. Thank you

Customer support was fast and accurate. And we're already getting great reviews rolling in. Was easy to set up. It's working great. No complaints.

Waste of time. Okendo is bugged app with not working sequences. They are refusing to help. Completely the worst customer support ever.

Followed the prompts to use the app and it didn;t work.
Requested support via the in app chat, no response.
Requested support via email twice, no response.
Very disappointed that this happened with a customer review app

I wasn't convinced 100% to use it but after doing some testing on it and dealing with their support team, I changed my mind and will go with full confidence with Okendo. Highly recommended

So bad support. Near to a week to talk to them. They don´t solve anything, so we have to unistall the app