Okendo: Reviews & Loyalty

Happy we switched to Okendo. Go-live was painless and it's been very easy for our teams to moderate and route reviews to customer service. We're very happy with the support we've received from the entire Okendo team.

Okendo has been a fantastic addition to our website! Our integration felt super streamlined and the work was all handled by the Okendo team. The ease of use from both the front end and back end platforms make this a no-brainer for stores to add into their future plans.

We also added extra post-review flows which has increased our review count just about overnight. The reviews summary and keywords is a fantastic addition to make it a simple process for customers to access and understand the products.

Freyja has been a massive support to us, always sharing new and exciting ideas coming, plus offering growth aspects. Our catch ups are always very beneficial and have applied their tools to grow our business.

Highly recommend the team!

The only reviews app you need for your store! Okendo has been a fairly new addition into our business, and it's proving to be a huge success.

Right from the integration to ongoing support/growth; Okendo provides it all. We've especially loved the use of the summary feature allowing customers to understand our products at a click of a button.

Freyja has been a fantastic support right from day one, helping with general day to day improvements, but also things that can help grow your store reviews over time. Highly recommend the team!

We've really enjoyed working with Okendo. It's easy to use, integrates well with our existing tools, and has helped us collect authentic customer reviews that build confidence in our brand. The team has been wonderful to work with, Laura especially—responsive, knowledgeable, and always willing to help. We'd absolutely recommend Okendo to other ecommerce brands.

Working with Okendo Reviews has been a fantastic decision for our brand. Their platform makes it simple to gather authentic customer feedback and display it in a way that really resonates with shoppers. A special shoutout to Amanda Calderon and Henry, who went above and beyond to walk us through the ins and outs of the platform — their guidance made it so much easier to unlock everything Okendo has to offer.

We've had an excellent experience with Okendo. The platform is incredibly user-friendly and makes collecting, managing, and showcasing customer reviews effortless. We especially love the customizable review requests, photo and video review features, and the seamless Shopify integration. Their customer support team, Karen specifically, has been exceptional, responsive, and always willing to help. The chat-with-us feature is one of the best I've come across, being especially valuable during onboarding. We highly recommend Okendo to any ecommerce business looking for a powerful, reliable review platform.

We’ve had a great experience using Okendo Reviews for our brand. Amanda Calderon has been incredibly helpful in showing us how to maximize Okendo Reviews' features and capabilities. The platform has been a valuable tool for collecting and showcasing customer feedback, making it easier for our customers to learn about real experiences with our products. We also appreciate how user-friendly the platform is and how seamlessly it integrates with our store.

Overall, we’re very happy with our experience using Okendo, and we truly appreciate Amanda’s guidance and support in helping us make the most of the platform.

We've been using Okendo for several years, and it has become an important part of our business. The platform has been reliable, easy to use, and has continuously introduced features that help us improve the customer experience. I recently had a call with Laura Gomez, and she was fantastic to work with. She took the time to walk us through several new features, explained how they could benefit our business, and even implemented them for us during the call. Laura was knowledgeable, patient, and incredibly efficient, making the entire experience seamless.

I worked with Laura Gomez and she was absolutely great to work with. She provided some great ideas to leverage Okendo on how to improve our metrics. Okendo has been great in general about giving us the time and guidance to help improve our revenue. The platform is really second to none out there if you have enough order volume. I highly recommend!

Okendo is a robust, easy to use review solution for us. Their customer service is quick and very helpful, the platform interface is intuitive and they are always bringing new features online to help us optimize our review process. I also appreciate how proactive they are. They seem to really care about their customers.