Okendo: Reviews & Loyalty
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Love this app so far. It's very easy to configure, has some great looking templates and the support is fantastic! Highly recommend using the Online Chat option if you need a quick answer. I had 3 design issues which were solved within 10 minutes. Thanks
I use this app and it works really well. Customer service is excellent, the team go above and beyond to help with any custom work we ask for. Layout of the review widgets is fast and easy to use. Would happily recommend this app to anyone. Have used many other review apps in the past and none of them perform as well as this. Our reviews and user generated content numbers have jumped up significantly since switching over from another review app.
Super simple set-up, effective customizations + exceptional support from customer success representatives.
We used an established Shopify Review Platform for about 12 months before trying Okendo. Then we were forced to upgrade our version to include customer photo reviews which increased the price of the competitor platform exponentially. The feature upgrade was not seamless and I was very disappointed with their (YotPo's) new pricing and we were not really developing a great review platform as we desired and were ready to go back to standard Shopify reviews. The move to Okendo has been fantastic. Their integration with Shopify is seamless, the ease to install and configure the review system and most importantly price cannot be matched. The ability to configure reviews specifically to suit our business has been fantastic and a real differentiator vs. our competitors (until they started using same and copied!!). We have Okendo integrated with Smile.IO (our loyalty program) - and this has smoothed how we reward our customers for reviews. Overall it is has been running for years now without a problem, support is quick and they are always evolving. Importantly, we have not experienced a price gauge from Okendo and they have for most part our original pricing & features which is admirable. We are about to integrate with Omnisend - will see how this goes but hoping it adds even more value.
This app is very easy to use, very user friendly. As for software devt. experience and troubleshooting, I want to commend Scott for always giving quality customer service experience. We're always attended with prompt response, quick resolution as well. Cheers team! Thanks.
Okendo is fantastic. Moving to Okendo from our previous review platform was a great decision. For the same rate we now get unlimited reviews, a much more flexible display and amazing customer service. Can't fault it.
Okendo has been our product review app for over 3 years now - their growth of current and new features, top-notch support, affordable plans and efficiency of their platform keep us loyal. I would and do highly recommend Okendo.
Reading and responding to reviews is very easy. I had a question about review emails and using Okendo or Klaviyo and Angel was able to answer my questions quickly and efficiently. Walking Cradles is a very satisfied customer!
Been using Okendo for probably 5 years now which was an upgrade from Yopto. The custom side on the back end is sweet, and their customer service at the beginning and years later is still top notch.
Mor, Matthew*, and Jade* - thank you! This team's service etiquette is top notch and responsive. Very easy to work with the OKENDO team across the board. Matthew is the absolute best... I know, I know, they have 100% 5-star review which is crazy but the thoughtfulness in how he helped me review my tech stack was A+++++. Appreciate it.