Okendo: Reviews & Loyalty

We've been using Okendo Reviews for over 2 years and have been using the Loyalty program for at least 6 months. Everything works well, has great integration with Shopify and support is very good. The support side is getting better. Seems that as new features are launched, the support team (sometimes) seems a little behind. But nothing has impeded the user experience for our customers. It's not cheap, but the return is well worth it.

Adding in an additional comment. Thumbs up to Henry Thompson (Customer Support) ran us thru some additional tools and really great tweaks to Klaviyo that will enhance our review and loyalty program.

We only have wonderful things to say about Okendo – the app itself is worth its weight in gold (literally), and the support team have been nothing but helpful, prompt and friendly!
We would recommend Okendo over and over again.

The app is great and has definitely helped with our conversions and SEO! I didn't realize how much our plan included, but Laura scheduled an account optimization call and helped set everything up which is just going to help sales even more. Thanks, Laura!

Amanda was extremely helpful in explaining all of the features Okendo has to offer. Super appreciative of her help!

Sheila and her team have been so helpful in providing assistance with online placement of reviews! We appreciate their prompt service. Thank you !

Excellent customer support! They were quick to respond, friendly, and resolved my issue efficiently. Highly recommend!

The app is very easy to learn and it has great features. Laura Gomez led a zoom meeting providing great information on how to get more reviews and incentivize customers. Great app and customer service!

Okendo is by far the best review app, I can't believe their staff actually helps you optimize your program setups.Thank you Josh for being so nice and helpful!

Okendo is a great platform and seamlessly integrates with Klaviyo. The support team has been helpful and kind throughout our onboarding and optimization strategies.

Thank you for an intuitive and great app! Great customer support as well, Andrè was very helpful in helping us setting some additional features. Thanks again!