Okendo: Reviews & Loyalty

Switched to Okendo from Yotpo. Interface is much cleaner, no bugs to date (constantly had issues on Yotpo), and support is super helpful.

The on-boarding experience was very smooth with structured interactions to begin with to understand the requirements, continuous updates during the implementation and quick responses to support questions during the launch time. The app's UI is clutter-free and very easy to comprehend and use. We would strongly recommend using Okendo's review pp with Shopify stores.

We were looking for a new platform and this app combined several of the things we wanted: a solid review system that displays nicely, supports video and photo reviews, product FAQ, and sliding scale product attributes. It's a tall order to ask any single system to cover all of these nicely, let alone at a reasonable price. We love that all of these are just part of the Okendo system and all integrate so cleanly. There were several other features that we only discovered as we worked through installation, like detailed email flows, Klaviyo integration, and customer attributes. All valuable additions that are just gravy on top of an already excellent system. And finally, what might be the most important part of any service: the customer service is absolutely fantastic. Integration was excellent and they were always available to help with questions and concerns. I wish every Shopify app had this level of support and dedication. A+ all around, and for a MUCH better price than other well known review platforms.

Amazing product and even better customer support to help us get setup. We switched from another reviews platform and just wish we did it sooner!

Great working review platform. Particularly enjoyed working with Matt and his team. Can only say good things about these guys!

We switched over from another reviews platform due to Okendo's their pricing and easy integration. On-boarding was very smooth and Margaux was an excellent account manager.

I got this app in order to add an intuitive review app at my shop page. At first, I was lost since I don't know anything about coding and liquid language. However, Okendo CS team remotely installed the app properly! It was the best experience I ever had with shopify app services. The design and functions regarding reviews can definitely a way of increasing the sale for us! I totally satisfy with what Okendo provide for us and highly satisfied!

The Okendo team are always responsive and super helpful! They never fail to answer my questions, and they always get back to me really quickly.

I've been using Okendo since June 2019 and I think it's FIVE STAR PLUS!! Simple and great support, and I reply to every review we get, good or bad, and we publish 99% of them!

The onboarding process has been very smooth and easy. The team is helpful and always available for questions. Very happy with Okendo!