Okendo: Reviews & Loyalty
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We migrated our 3 shopify plus stores from yotpo to okendo and we couldn't be happier. In addition to the dramatic cost savings, the customer support is incredible. Features wise, we see almost the same capabilities between yotpo and okendo, with key usage of everything we need and nothing that we don't. Highly recommend.
After nearly 2 years on Yot** and our store receiving barely any reviews we made the switch to Okendo and haven't looked back. We've now got 500+ reviews in the space of a few months and the cost difference is minimal. Scott at Okendo made the implementation absolutely seamless and effortless (on our part) and we were up & running within 2 business days. The support from the team is the best I've experienced with any Shopify app; very proactive and helpful. We absolutely recommend Okendo do any eComm store owner!
UPDATE 3/24/2023- I have been using this app a couple years now and it has definitely contributed to an increase in sales to my store. Customer support has been super quick to help me with any questions that arise. Definitely recommend!
I have used many different review apps in the past. They all would miss some of the key features I desired for my online store. Okendo has EVERYTHING you would like from a review app. It's professionally designed, automatically sends review request emails to your customer by your desired time frames, plus customer service is amazing! I have seen a big increase in sales as well since starting last month. 100% Recommend!
Great moderation capabilities and great insight reporting, easy to install, to customize, to manage and to update.
Extraordinary customer service as they accompany you on the journey giving advice when you're starting or they bring their help by pointing out potential opportunity areas that you may have overlooked after having been using "reviews" for quite a while on e-commerce.
They are good for you if you're a newbie, and they're good for you if you're already a pro.
We really like Okendo and the support chat (when you need it) is prompt and helpful. A great review app that I'd definitely recommend.
This app is fantastic! Both customer and internal UX is fantastic and the Okendo's customer service is as good as it gets. Every time we think of a feature or automation to supplement the review process it's already there waiting for us.
Amazing app & team to work with. So easy to implement and get a custom look that matches your website and the team is so helpful and responsive in anything you need. Such easy integration with Klayvio, Four Sixty, Google Shopping - overall best best best review app out there!
I can't recommend Okendo enough! They are extremely competitive in both offering and pricing. Onboarding was seamless and completed within 4 business day! Saw instant results the day we turned the app live on our store and started requesting reviews.
An amazing platform for managing and automating reviews. It suits our needs and the support team is amazing and super helpful.
Norma and the Okendo team are incredible support. The team is always available and work so quickly to get issues sorted .