Okendo: Reviews & Loyalty

I joined Okendo with limited experience in this area, due to that I was unsure about some things but the customer service has been AMAZING. Despite being the weekend I received replies to my queries almost instantly and Shiela has helped me fast track my process. I highly recommend and looking forward to using Okendo for a long time to come

Excelente servicio de soporte. Tenemos tres meses usando la aplicación y ha resultado una excelente herramienta para incrementar las conversiones de la tienda y para integrar los productos den Google Shopping Ads

Great for setting up customised review questions which are tailored to your future customers needs.
The team are great for customer service questions, set up of the product and helping us create a user rich experience

Happy with the app and the customer service, very quick response and resolved the minor issue quickly

Excellent app and service from the team. It makes our reviews look amazing.

Customer Service team are 5 stars. Communication is fast, clear and efficient. Specific thank you to Josh in the team, always so helpful.

Super easy to use, clean interface for our users, and great customer support. Easy to install and had everything we needed, feature-wise (and probably quite a bit functionality beyond what we used).

We've found Okendo to be an excellent addition to our marketing apps. It looks great on the site, functions excellently, integrates perfectly with our other related apps and the service and support we have received from the team is impeccable! We would highly recommend you choose Okendo to manage your customer reviews.

Made the switch from Yotpo and we could not be happier. The platform is quite intuitive, but Okendo's real selling-point is its stellar customer service. Okendo support is extremely responsive at all hours of the day and chat representative are generally able to answer questions/solve issues right away. For more complicated inquires (when perhaps follow-up is necessary or input from another team is required)—we've consistently gotten detailed and thoughtful responses within 24 hours. My only platform functionality suggestion would be to make it easier/possible to test "coupon descriptions" in the coupon email design section. Overall though, kudos all around!!

These guys have been really great to work with, very helpful every step of the way. Our reviews have been seriously upgraded after switching to Okendo, and I'm pumped about it. Lots of great features, probably everything most businesses would want. I good deal too, compared to some of the expensive apps out there. I recommend!