Okendo: Product Reviews & UGC , 850 değerlendirme

It was a bit daunting in the beginning when I started using Okendo, but I have had and continue to have, the best customer service ever from Laura Gomez and the rest of the team at Okendo. I'm so grateful! It's not that the program is difficult to use, not at all, I was just overwhelmed by having to learn so many new things all at once with everything I'm doing, so Laura and the rest of the team have helped me in more ways than they can imagine.

We've only got good things to say about Okendo. The integration is so seamless and easy to set up, plus the customer support team is extremely responsive and in particular Josh and Norma are always happy to help when we have questions.

So far so good with Okendo! I've only installed it today but have been able to upload all my previous reviews from my other platform pretty easily! Everything is relatively intuitive which is great. I got tripped up on a little issue and customer support helped me out really easy :)

I was assessing a couple Review apps, and Okendo was by far the best. I'm not all too technical but setting it up was pretty easy as their UI was intuitive, and not only that, their support team is amazing. They're ACTUALLY helpful. I was working with both Laura and Josh, and they're amazing. I threw so many questions/requests at them, and they helped set things up on their end for me. They really went above and beyond and were patient all the way through. Their support team is the main reason why I went with Okendo. Overall, very happy with everything!

Best app for reviews. Incredible support. Great design. Amazing features. Okendo have enabled our reviews to be the hero of our product pages.

Okendo as an app for processing our customer reviews is a great help to us. When we have questions, we feel very well taken care of by the Okendo customer team. When we had a very specific request, they made a lot of effort to help us. In the area of evaluation and processing of shop data, we would like to see more options for editing and selection. Many thanks for the super support! Best regards from Munich, the Plantura customer team

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We've used a few different review platforms and at a base level they are pretty comparable. However, what stands out for us about Okendo is the high level of customer support and service that has helped us to optimise and make the most out of our customer reviews. Recommended.

Fantastic app with fantastic customer service! The reviews widgets spruce up our site and to be able to sync our reviews with FB/IG is great. I hope that syndication with TikTok is added soon but they are always making changes and it is easy enough to import them manually.

Okendo is by far the best ratings/review app available for Shopify. The system seamlessly syncs with all necessary integrations, we haven't had a single issue with Okendo. The support staff is AMAZING, we specifically worked with Laura. Within 2 emails they she and her team set up multiple theme changes to implement some of their on-site displays. They matched our art-style perfectly and we didn't need a single revision.

Also, the Refer a friend system they recently announced is looking great. Keeping reviews and referrals together on one platform is a huge plus.

I liked that the app was quite easy to set up and the possibility to give free vouchers to customers that would wirte reviews.
The review form and interface look very pretty.

What I don't like: The app gives you the option to include the questions widget on the product page while being on the basic plan. This means customers can write questions but you'll never know about it and won't get notified about them.

Also when you are on the basic plan the sender of the email is always Okendo. Having a customer base that does not use e-mail that often makes it almost impossible to get reviews when an unknown company "okendo" writes them an email and asks for a review.

Another thing is that the app can slow down your store a bit. Not heavily but quite a bit - be aware of that.

Support was quick and nice!