Okendo: Reviews & Loyalty

L'application est très bien faite, facile à prendre en mains et possède tout les outils nécessaires. Le staff est également très réactif et à sût répondre à toute mes demande. Conclusion après avoir essayer la majorité des applications de review: je recommande okendo.

After integrating the Okendo app on our Shopify store and launching their review solicitation, we immediately saw an increase in our product reviews with 50%+ open rates and 15%+ click through rates. The team is absolutely amazing to work with and made sure to customize the platform to our needs in collaboration with the rest of our tech stack. We’ve not only added the Okendo app, we’ve gained a partnership with their team and look forward to growing our business with their ongoing support.

Great app that does what it advertises very well. Amazing service from Scott Goodman who's been super quick with replies and action to any question I have put forward.

The customer service is helpful and friendly. They are patiently assist me to solve my problem. Although I have delay in replying them as in busy, they still reply in a good manner.

Since we’ve installed Okendo as our reviews platform, we’ve seen a huge increase in the number of reviews we collect! Our customers like how easy it is to ask a question and see pictures from other customers. We love the ability to collect customer attributes and incorporate them into our email marketing with Klaviyo. And they provide the best support I’ve ever seen—Amanda is awesome!!! Okendo should be on anyone’s short list when vetting reviews platforms. They offer a great feature set at much better value than other options.

I am very satisfied with the customer service, I really recommend Okendo, they are very professional! The application is super complete and the reviews are great !

We worked with Tyler Iannantuono throughout our onboarding service, and It was truly the best experience we could have asked for. He made the onboarding process so much easier and made our transition to Okendo seamless. He was very helpful and answered all our questions, ensuring we felt good about this new platform. We are extremely happy with the outcome of this implementation and will continue to be using the platform.

This is [by far] the most impressive review software we've ever used, and we've evaluated quite a few different companies. Not only is the software and user experience -- both for us as business owners, and our customers superb -- but the customer service and detail to personalized attention we've received has been incredible. Okendo and the support team played a critical role in the rapid growth of our store and for that I'll be a customer for life.

Excellent app with amazing pricing and customer service! Highly recommend for anyone looking for a review app.

Great customer service and great product. I highly recommend it