Okendo: Reviews & Loyalty

I couldn't rate the customer service higher for Okendo. If I could give it 6 out of 5 I would. They helped us pick the best features for our needs, showed us how to import reviews from a previous provider and had us up and running in no time. The hold up was our end.

If only everything else was this simple in eCommerce!

Super helpful customer service. They set up a dedicated reviews page for me as well. And the reviews really help with the look and feel re social proof.

Great App, easy to use and received immediate assistance from Sheila when I was trying to fix a problem. Highly recommend

We've seen really great results so far with Okendo. It's easy to navigate and the support team is very responsive and helpful.

Great customer service, app is so user friendly and it's been able to do everything we wanted (link to our loyalty program, add UGC to our product pages) and more!

Our team has had a great experience onboarding Okendo. Allison has been a wonderful Customer Success Manager, very responsive and detail oriented. The platform is a lot more user friendly than others we looked at and we were able to integrate it into our theme beautifully.

Getting started is easy—and definitely wasn't expecting to hear from a person, not a bot! Still a bit of a learning curve (like any tool), but a few hours in and I'm already excited about the experience I can give customers

Really impressed with the support migrating over to Okendo, Carolina was terrific and on hand to make it as seamless as possible. Enjoying the platform and features too - especially the integration features with other platforms like Klaviyo.

Working with Okendo has been a breath of fresh air! From our initial meeting with Mor, to our launch with our success manager Margaux, the entire experience with the Okendo team has been wonderful. Margaux took the time to answer our many questions, assist with setting up our email flows and helped customize our widget to perfectly match our brand. The app was easy to implement on our site, the dashboard UX is very user friendly, the support team is quick to respond and the transition from our other provider has been seamless. Thank you Okendo team!

I have been working with Allison and she has been absolutely fantastic. We got up and running very quickly and we have been able to customize all our needs. End result has been a significant improvement in conversion rate.