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We are very pleased with the ease of setup, the consistent performance of the tool and the great customer service. In fact, our account rep, Laura G. was impressively proactive. She offered us support, insights and helped implement features we neglected. Very happy with Okendo!
A pleasure to use this app, looks great with a user friendly interface / integration. I also had the best experience when needed support regarding a custom coding request. The code was updated in minutes, with the amazing support from Josh, thanks for that!
Amazing Reviews app for small businesses. I looked at at least 7 different apps on Shopify for reviews, and this one is by far the best value for money and has great features. Amazing customer support team. I worked with Paulo and he was a great help and responsive during my query.
Shiela from support was a great help with implementing niche plug-ins for my client's Shopify site. Whole team I've interacted with via email always replied promptly and were pretty helpful. Have also used their live support chat team and they were helpful with small bits of coding advice (shopify liquids) too.
We've been using Okendo reviews since launching, and have recommended to multiple clients. Great features and easy to integrate on the website. No need to look elsewhere.
We have been using Okendo for our reviews for some time now, and our feedback about the app and the company is entirely positive. The platform is user-friendly and adapts well to the changes on our site. Our Customer Success Manager, Steven, remains consistently upbeat, incredibly helpful, and is always ready to address our questions. We highly recommend Okendo for managing reviews.
We had a meeting scheduled in with Shiela and she was very helpful! She answered all our questions and walked us through the process of bumping up our review percentage as well as how we should refresh emails etc.
I've used Okendo for reviews with several clients as well as my own brand and it's performed really well. Very intuitive and Amanda on the success team was very helpful in showing additional ways to optimize my program. Highly recommend
Review for Laura Gomez / Customer Success Specialist at Okendo
Working with Laura Gomez has been an absolute pleasure. She went above and beyond to understand our brand, took the time to research YA-MAN thoroughly, and brought incredibly thoughtful insights to the table. Her guidance and recommendations helped us uncover optimizations and integrations that will significantly strengthen our ...
Nothing but good things to say about this app - 10/10! From our initial few calls with Alex, onboarding with Alannah, and making the most of our account with Ana, we've had a perfect experience with this app! Our requirements haven't been the most straightforward but the team have been ridiculously helpful and held our hand every step of the way. Would highly recommend, especially if your current ...