Synctrack: Returns & Exchanges

Synctrack: Returns & Exchanges

Recenze (138)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 94 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
18. listopad 2024

The whole team has been great to work with. I spent some time with the dev team and they implemented a bunch of changes that I requested. They system works great for us and the support team is spot on. Keep up the good work!

ConnecTen internet
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář Synctrack odpověděl 20. listopad 2024

Thank you for the awesome review! 🌟 We're thrilled to hear that the Synctrack: Returns & Exchanges app is working great for you and that our dev and support teams were able to meet your needs. 😊 Your feedback means the world to us, and we're excited to continue supporting you! 🚀

18. říjen 2024

App works really well with Shopify, its really easy to install and navigate. The only flaw, and the reason we moved away from the App for our returns, is that we could not as a UK company link it to any couriers, even though we were told that we could. If this changes, we will be back using the App in no time, as the features are great.

Welligogs
Spojené království
Doba používání aplikace: 5 měsíci
Vývojář Synctrack odpověděl 22. říjen 2024

Thank you for your feedback on the Synctrack: Returns & Exchanges app! 😊 We're glad to hear that you found it easy to install and navigate. We appreciate your suggestion regarding courier integration for UK companies and will definitely consider it for future updates. If we make any improvements in that area, we'll be sure to let you know. We hope to welcome you back soon! 🚀

28. září 2024

I had trouble changing subdomains for my business, but the support I received from Niel was outstanding! Highly recommend their expertise and help!"

Spoiled Me Rotten
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář Synctrack odpověděl 2. říjen 2024

Thank you for your fantastic review! 🌟 We’re thrilled to hear that Niel provided you with outstanding support while you were changing subdomains for your business! 😊 Your high recommendation of our expertise means a lot to us. If you need any more assistance, don’t hesitate to reach out! 💬✨

3. listopad 2024

Synctrack has made managing returns so easy for my Shopify store. Huge thanks to Tracy for her valuable help during the setup! I highly recommend this app!

MyBeya
Francie
Doba používání aplikace: Asi měsícem
Vývojář Synctrack odpověděl 4. listopad 2024

Thank you for the amazing review of the Synctrack: Returns & Exchanges app! 🌟 We're so glad to hear that it has made managing returns a breeze for your Shopify store. A huge shoutout to Tracy for her valuable support during the setup! Your high recommendation means the world to us. If you need any more help, we're here for you! 😊

31. říjen 2024

works really well and great customer support! for the price you pay, it's definitely an amazing option.

NIKIN EU
Švýcarsko
Doba používání aplikace: 30 dny
Vývojář Synctrack odpověděl 3. listopad 2024

Thank you for the fantastic review of the Synctrack: Returns & Exchanges app! 🌟 We're thrilled to hear that it works really well for you and that you appreciate our great customer support. For the price, we're glad you find it an amazing option! If you need any more help, we're always here to assist. 😊

2. září 2024

Been using this app for almost a year now, I would recommend for you to use it for your business. I love their live chat, Very fast.

Window Shopping
Jihoafrická republika
Doba používání aplikace: 5 měsíci
Vývojář Synctrack odpověděl 8. září 2024

Thank you for the great review! 🌟 We’re delighted to hear that you’ve been enjoying the Synctrack: Returns & Exchanges app for almost a year. It’s awesome that the live chat support has been fast and helpful for you. If you need anything else, just let us know! 😊

14. říjen 2024

do not install this app. its not working properly at all. Executives dont have enough knowledge to solve store owners problem, technical things given in this app is not working at all.

The Musk
Indie
Doba používání aplikace: 7 dny
Vývojář Synctrack odpověděl 15. říjen 2024

Hello there,

We’re truly sorry for the inconvenience you've experienced with our app and our customer service team. Your feedback is invaluable to us, and we’re committed to making things right. We hope you’ll give us another chance to serve you and provide the experience you deserve.

Thank you for your patience and understanding.

Best regards,
Kaylee

17. září 2024

Great customer support and app. Very helpful and effective.

Apricité Studios
Spojené království
Doba používání aplikace: 4 měsíci
Vývojář Synctrack odpověděl 19. září 2024

Thank you for your feedback! 😊 We're thrilled to hear that you find the Synctrack: Returns & Exchanges app both great and effective, and that our customer support has been very helpful. If you have any more questions or need further assistance, please feel free to reach out. We're here to help! 🌟

29. listopad 2024

Sehr hilfreiches Tool zur Abwicklung von Retouren und Umtäuschen! Alles kann an einem Ort gemacht werden - Ersatzartikel wählen, Begründungen für Rückgabe, Rückerstattungen... - und der Kunde wird über die laufenden Schritte stets per Mail informiert. We love it ❤️ Und der Support ist phantastisch! Schnell, hilfsbereit und sehr kompetent!!

michelangelo intimo
Švýcarsko
Doba používání aplikace: 15 dny
Vývojář Synctrack odpověděl 2. prosinec 2024

Vielen Dank für Ihre großartige Bewertung! 😊 Es freut uns sehr zu hören, dass die Synctrack: Returns & Exchanges App Ihnen bei der Abwicklung von Retouren und Umtauschen so hilfreich ist. Es ist toll, dass Sie die zentrale Verwaltung aller Schritte und die Kundenkommunikation zu schätzen wissen. 🚀 Wir sind auch begeistert, dass unser Support Ihnen schnell und kompetent weiterhelfen konnte! 💙 Vielen Dank für Ihre Empfehlung – wir lieben es, Sie zu unterstützen! ❤️✨

1. listopad 2024

Synctrack has revolutionized our returns process with its user-friendly portal and automatic refund options. The standout feature has been the customer support, especially from Vincent, who provided exceptional guidance and quick responses. Highly recommend for any e-commerce store aiming to streamline their returns!

Fiore & Lucce
Kanada
Doba používání aplikace: Asi 2 hodinami
Vývojář Synctrack odpověděl 3. listopad 2024

Thank you so much for your incredible review of the Synctrack: Returns & Exchanges app! 🌟 We're delighted to hear that it has revolutionized your returns process with the user-friendly portal and automatic refund options. A special shoutout to Vincent for providing exceptional guidance and quick responses! We truly appreciate your recommendation and are here to support your e-commerce store anytime. 😊