Omnisend Email Marketing & SMS

Kayque and the support team have been very quick to respond to my needs. Occasionally there's a gap in understanding but they are always happy to continue to help until they solve the issue.

I just started using the app in an effort to improve my ecommerce business. The set up seems easy and the app is very organized. I'm hoping this will result in increase of sales. I will come back later hopefully with great new about my sales.

the app is ok so far. I cannot cancel the subscription and go back in to update my account again. But overall it is ok.

I'm new to this app but so far the experience has been fairly seamless. I'd love to see a bit more accessible UI (you can't see font options without clicking them and the examples in the layout builder are itty bitty and hard to see at some points), but I was very pleasantly surprised by how simple everything was to build otherwise. When I ran into a question I couldn't find an answer to via Google, I contacted the support team and was helped by Matija, who quickly sent me a screen capture with step by step instructions. Super helpful, super courteous, and super convenient.

Good app, easy to use and very useful

Just using the free portion, I think you provide quite a bit. I like that there are still some customizations that we can do with our emails. Being able to set up different subscriber lists is great too.

Best support team!
I love how easy it is to get in touch with someone (via instant messages) when you have questions or problems. They usually respond in no more that 10 minutes and they stay with you until the issues are resolved. I do wish there were some more features like emailing us reports and customizing the email backgrounds. I also would like a feature that allows customers to ask to be removed from certain marketing lists without removing them from all subscriptions but for the price, it offers quite a lot!

I think its a pretty good app! but I would like if the text could allow us to change the alignments like (left, center, right) and the fonts for all the titles etc. This will make the app more useful and creative. But I do enjoy using it.

Great app, super easy to use, great customer service as well (thank you Nikola and Marija)! I've only used it for newsletters and abandoned carts for now. (And the abandoned carts-flow is the reason why I only give four stars, because for the few days I used it, several customers got an abandoned cart email even though they completed their purchase... But they say they are working on the issue.)

I thoroughly enjoyed using Omnisend as it was easy to use and allowed me to create a good looking email for free. I am a fan of some of their premium features and may consider upgrading in the future.