Recenze (5 728)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 90 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 3 % hodnocení s 1 hvězdami
11. srpen 2023

In general, Omnisend is a very good Email Marketing app. It is simple to use, offers almost every service needed, and customer service is fast & great!

TopLift Pros
Spojené státy
Doba používání aplikace: Více než rokem
29. červen 2023

We are new to Omnisend. So far so good! there are certain things that could be improved/easier. But, we are a new small business and navigating takes practice and time. Customer service is prompt to help. Shout out to Karine as she was a great help.

Shepherd Haus Design
Spojené státy
Doba používání aplikace: 11 měsíci
18. červenec 2023

I would like to express my gratitude to Sanya, Joy, and the entire dedicated staff who have provided me with valuable assistance and support in the past. The template used for this application has proven to be highly beneficial, although there are certain areas that require further enhancements. Furthermore, the pricing structure appears to be somewhat ambiguous, necessitating specific inquiries regarding all price calculations, particularly in cases where a significant number of subscribers is involved.

Pascal Official
Spojené státy
Doba používání aplikace: 8 měsíci
26. říjen 2023

Karine was super efficient and helpful and solved my issue within moments and was very friendly!

Ardmore Design
Jihoafrická republika
Doba používání aplikace: Více než rokem
Datum úprav: 19. červen 2023

Easy to use intuitive platform and great support. Their pre-build automations get you started fast. Special thanks to Luiz for the support.

SERNES
Kanada
Doba používání aplikace: 4 měsíci
19. listopad 2023

I have installed this APP, but I have been unable to contact the customer service staff. The customer service icon on the APP is always gray, and nothing happens after clicking it.
How can I contact customer service staff?
And I can't find any way to contact customer service staff on your official website. I'm waiting for your reply. Thank you so much.

woyaza
Spojené království
Doba používání aplikace: 2 dny
Vývojář Omnisend odpověděl 23. listopad 2023

Hello and thanks for taking the time to leave a review!

We appreciate your feedback and apologize for the inconvenience. We're glad you still were able to get in touch with us to report the issue. We're happy to let you know that the problem that prevented you from clicking the chat button is now resolved!

If you have any questions or need any assistance, do not hesitate to contact our Support Team, we are available 24/7 and can be reached via In-app chat or email at support@omnisend.com.

Have a good one!

18. červenec 2023

Today I had the pleasure of getting help from Augustin,
He was patient with me and kept on clarifying and trying until he got to the solution to my question.
Am grateful and impressed.
Thanks Augustin :)

Shirley's Girl
Švýcarsko
Doba používání aplikace: 8 měsíci
23. červen 2023

Have only recently started using Omnisend, but would like to say I appreciate the promptness of their customer support. Special mention of gratitude to Baraath for the quick and helpful response when I expressed a challenge I had with formatting and testing an email campaign.

Akiba Fragrance & Wellness Studio
Spojené státy
Doba používání aplikace: 2 měsíci
1. září 2023

Switched from MailerLite to Omnisend and so far, so good. Had a little trouble in setting up (e.g. CSV file upload not working or some issues with automation set-up). But the team is on point and always here to help, quick response times. Thanks Salma for sorting out the issue with the automation for us!

portance
Německo
Doba používání aplikace: 9 dny
17. říjen 2023

Beran's assistance was very timely, and the problem I encountered was perfectly resolved.

Elviros
Hongkong – ZAO Číny
Doba používání aplikace: Více než rokem