Omnisend Email Marketing & SMS , Počet recenzí: 5 717

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 90 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 3 % hodnocení s 1 hvězdami
18. březen 2024

Maria was so helpful when it came to answering our questions about how to clean up our subscription lists to reduce our monthly bill.
Thank you!

Pure Co
Spojené státy
Doba používání aplikace: Téměř 6 roky
26. duben 2024

Beran is a great help! I had some issues with the email marketing campaign and its automation. But Beran was able not only to identify issues but also to record his screen and provide me with solutions in seconds. Well done, Beran! :)

ICONIC SILKS
Austrálie
Doba používání aplikace: 11 měsíci
Vývojář Omnisend odpověděl 2. květen 2024

Hello there,

Thank you for your wonderful feedback! We're delighted to hear that our agent provided you with great assistance in resolving issues with your email marketing campaign and automation. It's fantastic to know that Beran not only identified the issues but also provided quick solutions, including recording his screen to assist you effectively. We'll be sure to pass along your commendation to him.

If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help!

Datum úprav: 25. duben 2024

The app for email mktng is the perfect match for my fashion ecommerce.
The customer service is amazing, right away answers, best problem solving ever! Though, I am frustrated as I cant afford up until now the payment plan fixed at 127/month, maybe they could offer a starters plan with more than 500 emails/month and less than the payment plan. a lower/starters fee for up to 3000 or 5000 mails, to be increased as the ecommerce scales Highly recommended!

piamontemadrid
Španělsko
Doba používání aplikace: Téměř 3 roky
9. duben 2024

My favorite thing about his app is the excellent customer support. The OS staff is very knowledgeable and works tirelessly day and night to answer my random and technical questions - all with an amazing attitude of service. I want to give a shoutout to some of these excellent support staff who have helped me many, many times: Agustin, Luiz, Diego, Sila, Didem, and Maria. Thank you for all your help.

Betterware America
Spojené státy
Doba používání aplikace: 9 měsíci
Vývojář Omnisend odpověděl 11. duben 2024

Hello there,

Thank you for your amazing feedback! We're delighted to hear that our agent provided you with such helpful assistance. We strive to make every step easy for our customers, and it's great to know that our team's knowledge and guidance made a difference for you.

We appreciate your business and look forward to serving you again in the future!

22. únor 2024

We're really happy with Omnisend's email marketing app for Shopify. It's made a big difference for us. Special thanks to Danielle Heck for her caring and super-professional one-on-one guidance. Her support has been spot on, helping us navigate through everything. We're really pleased with the outcomes and learning how to use the app has genuinely helped us get better at reengaging inactive customers. Cheers to Omnisend for boosting our email marketing efforts!

for the Ageless
Spojené království
Doba používání aplikace: Téměř 5 roky
22. únor 2024

Fantastic real help assistance by Kayque! I thought there was no way to solve the DNS records issue i was having, as i had entered all the dns records, however he found one error and my emails were back up and running within 10 minutes

Kultcha Collective
Austrálie
Doba používání aplikace: Téměř 5 roky
13. březen 2024

Sila is very helpful! Thank you very much. I have been doing automations recently for my e-commerce, and she helped me a lot. She is very reactive and helpful. I had answers to my questions very quickly. Thank you again.

3DCoiffure
Hongkong – ZAO Číny
Doba používání aplikace: Více než 4 roky
1. květen 2024

Here just to write a review on Dilara, she is always so quick and responsive to my enquiries. Her help is always informative and always answers all my questions.

Veil of Faith
Austrálie
Doba používání aplikace: Více než 4 roky
Vývojář Omnisend odpověděl 6. květen 2024

Hello there,

Thank you for your review! We're pleased to hear that our support team, especially Dilara, has been quick and responsive in addressing your inquiries. Providing informative assistance and ensuring all your questions are answered is our priority.

If you have any more questions or need further assistance, please feel free to reach out. We're here to help!

17. březen 2024

I have been using Omnisend for a few months only and I really enjoyed creating email campaigns on it. I needed some help today about "Sender Domains" and sent them an email. Beran immediately answered me with clear instructions, while being very patient and polite. I followed all the steps he guided me through until the problem was solved. I am pleasantly surprised with the great customer service and how smoothly the issue was fixed. Thank you!

Doriane Greens
Francie
Doba používání aplikace: 5 měsíci
26. duben 2024

Since integrating this email marketing app into our Shopify store, we've noticed a significant improvement in keeping our customers engaged. The app is incredibly user-friendly, making it easy for our team to create effective campaigns without any hassle. The customizable templates are a big plus, allowing us to tailor our communications to match our brand perfectly. We've seen a noticeable increase in repeat customers, which speaks volumes about the effectiveness of this tool. Highly recommend for any Shopify store looking to enhance their customer relations and retention strategy!

Outback Trading Limited
Spojené království
Doba používání aplikace: Asi měsícem
Vývojář Omnisend odpověděl 2. květen 2024

Hello there,

Thank you for your positive feedback! We're thrilled to hear that our email marketing app has significantly improved customer engagement for your Shopify store. We're delighted to have contributed to your increased repeat customers and appreciate your recommendation to other Shopify store owners.

If you need further assistance, don't hesitate to reach out. We're here to help!