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The app for email mktng is the perfect match for my fashion ecommerce.
The customer service is amazing, right away answers, best problem solving ever! Though, I am frustrated as I cant afford up until now the payment plan fixed at 127/month, maybe they could offer a starters plan with more than 500 emails/month and less than the payment plan. a lower/starters fee for up to 3000 or 5000 mails, to be increased as the ecommerce scales Highly recommended!
Luiz was so helpful and efficient in helping me solve my problem. I'm very impressed with Omnisend.
Hello there,
Thank you for your fantastic review! We're thrilled to hear that Luiz provided you with helpful and efficient assistance in resolving your issue. Your satisfaction is our priority, and we're delighted that you're impressed with Omnisend.
If you have any more questions or need further assistance, please feel free to reach out. We're here to help!
Baarath was a great help when preparing the more intricate flows, thank you!
Hello there,
Thank you for your review! We're glad to hear that our team was helpful in preparing the more intricate flows.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to support you!
Fantastic customer service. Beran was very helpful with our authentication issues explaining everything step by step in a simple and easy way.
Hi there,
We're delighted to hear that you had such a positive experience with our customer service team. Providing clear and simple explanations to resolve your authentication issues is always our priority.
We appreciate your business and look forward to serving you again in the future!
Great support. Got connected with Karine. She was able to identify and resolve my concern quickly.
Hello there,
Thank you for sharing your experience! We're glad to hear that you received great support and that our agent was able to quickly identify and resolve your concern. Providing efficient solutions is our priority, and we're pleased that Karine could assist you effectively.
If you have any more questions or need further assistance, feel free to reach out. We're here to help!
Kayque made the whole authentication process very simple and guided me with ease through the steps that I couldn't quite understand on my own. Very knowledgable, I would recommend Kayque's service to anyone in need!
Hi there,
Thank you for your amazing feedback! We're delighted to hear that our agent provided you with such helpful assistance. We strive to make every step easy for our customers, and it's great to know that our team's knowledge and guidance made a difference for you. We appreciate your business and look forward to serving you again in the future!
It's clear and easy to use. Helps a lot on the efficient marketing. And thanks Baarath for helping me on the domain setting and other issues. I will recommend to other store owner.
Hello there,
Thank you for your positive feedback! We're glad to hear that Omnisend has been helpful for your marketing needs. Our goal is to provide a user-friendly experience, and we're pleased that you found it clear and easy to use. Our support team, is always here to assist you with any questions or issues you may have. Your recommendation means a lot to us, and we're grateful for your support.
If you ever need further assistance, feel free to reach out.
First, I think the Omnisend platform is robust and easy to use. I especially appreciate that what I design on the backend is generally what I see in the emails.
Second, the customer service is outstanding. I spoke with Eduarda, Agustin, and Maria -- and all of them were great. Agustin, in particular, was very responsive.
This company truly wants to be great, and it shows. Highly recommend!
Great app. All of the staff are very helpful. I have spoke with Agustin, Stefan and Maria so far and they are very great at helping your issues and needs! Excited to keep learning more about the app (just joined a few weeks ago!)
Hello there,
We're thrilled to hear that you're enjoying our app! It's fantastic to know that Agustin, Stefan, and Maria have been so helpful in addressing your needs. We're excited to have you as a new member, and we're here to support you every step of the way as you continue to explore and learn more about our app.
Don't hesitate to reach out if you have any questions or need assistance—we're always happy to help!
Compared to other apps of the same type, this app has a simpler and more convenient interface. In addition, the customer service is also very patient, heartfelt thanks to customer service Beran service, you are really professional and great, very timely to solve my problem.
Hello there,
Thank you for your wonderful feedback! We're delighted to hear that you find our app's interface simpler and more convenient compared to others. We're also thrilled that Beran from our customer service team provided you with patient and professional assistance.
Your satisfaction is our top priority, and we're here to help whenever you need us.