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Omnisend's platform is intuitive and packed with powerful features that make it incredibly easy to create and manage email campaigns, automate responses, and segment my audience effectively.
What made my experience even more outstanding was the support I received from Dilara, which was not only quick to respond to my inquiries but also precise in her guidance. Thank you!
An intuitive platform packed with powerful features and top-tier support? Now that’s what we love to hear! 🚀 We’re so glad Omnisend is making email marketing seamless for you ...
Excellent service! Super fast and very friendly. Thank you!!
Appreciate the kind words! Fast, friendly, and always here when you need us — just the way it should be! 😊
Terrible Customer Support – Avoid This App!
If you run into any issues, don’t expect their customer support to be helpful. They take forever to respond and keep making excuses instead of actually fixing the problem.
I had an issue where the pop-up form’s background was always transparent, making it unusable. When I reached out for support, they said they would escalate my ticket to a technician, ...
Thank you for sharing your experience. We’re sorry to hear that our support didn’t meet your expectations — we always strive to provide timely and helpful assistance.
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We just switched over from Privy to Omnisend and so far the customer support has been INCREDIBLE! I've had all my questions answered within a few minutes. Mathias in particular has been amazing!
Your comment sounds like a success story in the making! 🎉 We’re thrilled that Mathías and our team could make your transition so easy. Keep those questions coming, we’ve got ...
I did not have access to my account anymore but Mariia was very king, understanding and helpful in my situation. Glad to deal with her
Losing access to an account can be a headache, but we're so glad Mariia was there to turn it into a smooth and stress-free experience! 😊 She’ll be happy to hear your kind ...
The integration with Shopify is very smooth and seamless. The "ready-built" templates were a time saver and covered most of my store's common needs. What I did have to build was easy with their "drag-n-drop" workflow setups. If I am stuck for a moment, they have a succinct and short 7-step video series (and others) to help beginners like myself.
I have used one competitor's product, and while it ...
Smooth integration, time-saving templates, and easy-to-use workflows? Now that’s what we love to hear! 🚀 We’re so glad Omnisend is making your email marketing journey ...
Thanks a lot to dilara from customer support team, helped me a lot!
Shoutout to Dilara for being a customer support superstar! 🌟 We’re so glad she could help you out and make things easier. Thanks for the kind words — she’ll be thrilled to ...
Always loved using Omnisend, find it so easy to use and assistance is always on hand. Dealt with Burak at Omnisend and they were so helpful and kind.
We’re blushing over here! 😊 So glad Omnisend is making life easier for you—it’s what we’re here for. And Burak? We think they deserve a trophy for being so helpful and kind ( ...
Mariia is EXCELLENT and help me naviagate an issue I was having quickly and accurately. Very happy with the resolution, thank you!
Thank you for the awesome review! 😊 Mariia truly is excellent - we’re seriously thinking about cloning her with all the great feedback she gets! 😉 We’re thrilled to know your ...
Moved from klaviyo to OmniSend after it was recommended to me. I was a bit nervous in doing so… but with the excellent customer service, fast and knowledgeable help, the transition was seamless. The guys at OmniSend deserve this 5-Star review and more. They even checked in on my account to make sure everything was running smoothly and found a hiccup. As soon as this was fixed, orders from my ...
Welcome to the Omnisend family! We totally get those pre-switch jitters, but we’re so glad our team could make the transition seamless for you. It’s amazing to hear your ...