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Very helpful and available
Thanks so much! 😊 We’re always here and ready to help whenever you need us. If you ever have more questions, don’t hesitate to reach out!
I have installed omnisend, Karine has helped me a lot in the whole configuration process, she knows what she is doing and what the problem is, I have done everything the first time. thanks a lot to Karine
Fantastic app very easy to use and would definitely recommend. The insights are also amazing.
Hello there,
Thank you for your review! We're thrilled to hear that you find the app easy to use and are impressed with the insights it provides. Your recommendation means a lot to us, and we're glad you're enjoying your experience.
If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
I had trouble to make the automations work properly and assistance was very reactive and helpful. So far, I'm very happy with the service !
Hello there,
Thank you for your review! We're glad to hear that our assistance team was responsive and helpful in resolving your issues with the automations. We're committed to ensuring you have a great experience, and it's wonderful to know that you're very happy with the service so far.
If you encounter any more challenges or have further questions, please don't hesitate to reach out. We're here to help!
Thank you, Dilara, for your exceptional help in solving my problem. Dilara, was amazing. the service was quick, she even provided a screen recording helping me with my issue.
Hello there,
Thank you for your review! We're delighted to hear about your positive experience with Dilara and how her exceptional service, including a helpful screen recording, quickly resolved your issue. We appreciate your kind words and are glad to have been able to assist you effectively.
If you need any more help or have further questions, please don't hesitate to reach out. We're here to continue providing excellent support!
Endlich ein moderner Look für meine Newsletter. Und sie landen nicht im Spam und das ist schon eine Herausforderung ;)
Der Support ist schnell, super freundlich und geduldig. Jetzt bin ich gut gerüstet und freue mich schon auf einen schönen Workflow mit Omnisend ;)
Danke für Ihr fantastisches Feedback! 🎉 We’re thrilled to hear you love the modern look of our newsletters and that they don’t end up in spam—that’s definitely a challenge! 😄 Our support team will be happy to know they helped you feel well prepared. We can’t wait to see the amazing workflows you create with Omnisend! If you have any questions, we’re always here to help!
Great product with exceptional customer service. Will answer any question within minutes. Amazing - especially Alex and Karine ;)
Hello there,
Thank you for your review! We're thrilled to hear that you're pleased with our product and exceptional customer service. It's great to know that Alex and Karine were able to assist you promptly.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
I had some issues configuring my DNS settings and Mathías from customer support was more than helpful providing multiple suggestions and relevant information.
Hello there,
Thank you for your review! We're glad to hear that Mathías was able to provide helpful support and guide you through configuring your DNS settings.
If you encounter any more issues or have additional questions, please don't hesitate to reach out. We're here to ensure you have a smooth experience with all your technical needs!
Maria was very helpful, she took the time to fully understand my question and walked me through how to solve all of my questions!
Hello there,
Thank you for sharing your experience! We're delighted to hear that Maria provided you with excellent support, taking the time to fully understand and effectively address all of your questions.
If you need any more assistance or have further inquiries in the future, please don't hesitate to reach out. We're here to help!
Fantastic customer service. Beran was very helpful with our authentication issues explaining everything step by step in a simple and easy way.
Hi there,
We're delighted to hear that you had such a positive experience with our customer service team. Providing clear and simple explanations to resolve your authentication issues is always our priority.
We appreciate your business and look forward to serving you again in the future!