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Great software and the best support... Thanks Maria for making quick work out of fielding our questions!
The support team is always helpful and thorough. The live agents are timely and knowledgeable. Agustin helped me with a tedious, at least for me, troubleshooting problem and helped me resolve all issues. Additionally, Omnisend Help documentation and instructions are detailed and easy to follow.
Love Omnisend! Soo much easier to use than Klaviyo from my experience and I really appreciate the easy access to customer service. Happy to keep working with them for my new business.
The experience of using omnisend is very good, online customer service responds quickly, besides, Baarath from Omnisend support team is very professional and so kind, others too
I've experimented with different email marketing tools, particularly those integrated with Shopify. Many were not intuitive and difficult to adapt to. However, upon a professional recommendation, I chose Omnisend for its ease of use. While there are aspects that can't be tailored, such as auto-response emails, their support team was both helpful and prompt.
Nice email marketing app, good features and Didem was amazing, she understood exactly what I requested and delivered swiftly
Perfect Tool to use - everything in ONE App. The is customer service. Had few problem/questions and had the opportunity to get in contact with Didem --> absolute perfect Customer Support. Very responsive, quick and easy solution to solve all of my problems!
Omnisend team is very helpful! I reached out via email and they responded back in a timely manner (less than an hour). Agustin and Baarath provided me with screenshots and step by step instructions on how to segment my audience and export in a CSV file. I appreciate Omnisend's exceptional customer service and team members who are willing to help ASAP!
Very responsive support team. Quick turnaround from both Baarath and Didem producing solid outcomes and meaningful answers. Easy to work with as an organisation.
Omnisend customer support is very attentive and quick! I needed help to replace my existing store with a new one. Baarath was very patient and kind and was able to help me with zero issues. :)