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works okay for my store
OK ET TRES BIEN POUR TOUS LE MONDE QUI SOUHAITE
Brilliant integration in their popup form with Shopify - auto-creates a discount voucher code. very cool. Baarath and the 24/7 chat support team are excellent!
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Very nice app with great easy to work and make workflow go easier step by step. I am using it first time very nice experience.
my store is new, i hope it will work well for us
Today I had the pleasure of getting help from Augustin,
He was patient with me and kept on clarifying and trying until he got to the solution to my question.
Am grateful and impressed.
Thanks Augustin :)
I couldn't be more happier that Mailchimp and Shopify severed their biz relationship...I probably wouldn't have ever discovered Omnisend.
I recently had a terrible experience with this service. To make matters worse, they don't even have a phone number to call for help! When I tried to get assistance through their online chat, the operator was unhelpful and didn't seem to care about my concerns. I am extremely disappointed with this service and would not recommend it to anyone.
Hello there, and thanks for taking the time to share your feedback!
We’re sorry to hear about your negative experience with our service. We understand that it can be frustrating not to have a phone number for support, and we apologize for any inconvenience this may have caused. Your feedback is acknowledged and passed on for further discussion!
We’d like to point out that our support agent attempted to provide you with the best solution to your issue. Our anti-spam policy is an essential aspect of our service, and we take it very seriously. We’re basing our thresholds on the industry standard for spam complaints, and it is essential to clean your list to protect your deliverability and sender reputation. We understand that this can be frustrating at times, but it’s crucial to ensure that our platform maintains a high level of deliverability for everyone.
With this in mind, our customer support team is here to assist you in this particular case, as well as to address any concerns you may have. At the same time, we regret that you didn’t feel that our support representative was helpful and empathetic during your interaction. We pride ourselves on our customer service and strive to provide every customer with the best possible experience. We’ll make sure to use this situation as an opportunity to improve our service and provide you with better support in the future!
I haven't gotten to use this app too much yet since my email list is still very small but after going through and checking out some of the features it seems like something I'm definitely interested in using.
I have set up a few emails already so that once I build my email list, I can just start sending. So far, Soundtest has made it very easy to simplify the creation of email newsletters through the use of a drag and drop system. No coding knowledge necessary!