Omnisend Email Marketing & SMS , Počet recenzí: 5 691

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 90 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 3 % hodnocení s 1 hvězdami
24. leden 2024

The customer support is excellent! I had multiple questions on various topics including billing and automatcation, and Agustin was able to quickly answer each one. He even followed up a day later to see if anything else was needed. I sincerely appreciate their continued efforts and responsiveness.

Securis
Spojené státy
Doba používání aplikace: Asi 4 roky
23. duben 2024

Dilara was extremely helpful. Great email marketing app. and very helpful support team.

Venus Health Co.
Austrálie
Doba používání aplikace: Více než rokem
Vývojář Omnisend odpověděl 25. duben 2024

Hello there,

Thank you for your kind words! We're thrilled to hear that Dilara provided you with excellent assistance and that you find Omnisend to be a great email marketing app. Our support team strives to deliver top-notch service, and we're glad to hear we hit the mark with you.

If you ever need further assistance, don't hesitate to reach out. We're here to help!

29. leden 2024

Excellent customer service by Kayque - super timely, direct, clear - got what I needed to get done!

SOL the label
Hongkong – ZAO Číny
Doba používání aplikace: Více než 2 roky
2. duben 2024

I am very happy with Omnisend, especially for their next-level customer service. They always respond promptly and are always very attentive! I also like the platform, it is pretty comprehensive and straight-forward.

HYGEAR
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář Omnisend odpověděl 4. duben 2024

Thank you for your great feedback! We're glad you're enjoying our App and found our agent's help valuable. Making things easy for our customers is our goal, and we're happy our team could make a difference for you. We appreciate your business and look forward to helping you again soon!

10. únor 2024

Kayque was absolutely amazing. I had no idea how to set up my new DNS settings and the patience he took with me was above and beyond my expectations. THANK YOU!!!

Veo Essential Oils
Spojené státy
Doba používání aplikace: Více než 4 roky
4. březen 2024

I am very grateful to Beran, a customer service representative of Omnisend. I asked a relatively complicated question about segment creation, and he helped me solve the problem very patiently. Thank you so much ! Beran

Storyjewellery
Čína
Doba používání aplikace: Více než 2 roky
9. únor 2024

Omnisend is a great and very useful app.

I am also here to say that I had two issues so far, and thanks to the amazing support it was resolved only within a few hours. Murat Beran has been extremely helpful, responding to me very quick, resolving my issues and questions immediately.

Thank you for the great service! I am looking forward to making more sales through omnisend.

Way Out
Nizozemsko
Doba používání aplikace: 3 měsíci
9. duben 2024

Superb experience with the entire Omnisend platform! Everyone on the customer service team is so helpful and issues are resolved quickly.

Foreside Home & Garden Wholesale
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář Omnisend odpověděl 11. duben 2024

Hello there,

We're thrilled to hear that you had a superb experience with Omnisend! Our customer service team is dedicated to providing helpful assistance, and we're delighted to know that your issues were resolved quickly. Thank you for your kind words and for choosing Omnisend!

If you need anything else, you know where to find us.

24. leden 2024

Beran was a GREAT help, really appreciate the quick and helpful response provided, and left me with a peace of mind knowing that if I have any questions or concerns, I can reach out to the support anytime, wonderful! The support team is fantastic! Satisfied!

SodaStream SG
Singapur
Doba používání aplikace: Téměř 7 roky
31. leden 2024

Dilara was great! She helped me get the DNS and TXT records all corrected as I was nearly going insane trying to figure it out on my own. Thank you so much!!!! :D

New-Breed
Spojené státy
Doba používání aplikace: Více než 4 roky