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In base alla valutazione
this app is really good. I love it. couldnt do without it honestly.
Just installed and it's so easy to use. Can't wait for the sales to come in. Thanks.
Very good support, easy apps to use. 10/10.
Keep on, great application, nice integration with shopify website. if you have newsletter or promotion, this application is must . Updated
Special thanks for the amazing support team
Specially Olesia
Very easy to use, great templates.
Great app, does exactly what it should. Support is available within minutes via live chat. Maria helped me immediately and solved my problem within a few steps.
Thsi app is amazing! So easy, dummy friendly (drag and drop)... EVERYONE can benefit from this app. FAV so far
Terrible experience with their bad service. They keep changing the agents when you have a question or issue with your account. And they are not trying to help or understanding your situation. I got a technical issue of sending email campaigns with all broken product images, they solved it after a couple of days without noticing me. I only found out myself. After talking to them, they did not explain what was happening and offered a 20% off discount to compensate. But the funny part is the 20% discount overwrote my existing 30% off discount applied on my account??? And nobody gives a good reason for it or was able to switch it back! Feeling so disappointed with the bad service and surprised by their way of dealing issue. Thinking of changing to another email marketing app.
Hello there, and thank you for taking the time to submit a review!
We apologize for not being able to get back to you sooner on the matter. Please keep in mind that even though we provide support 24/7, it can be difficult to have the same agent handle each request, thus as soon as the agent is no longer available, other agents step in and strive to tend to our customers as best as possible.
We understand how frustrating it can be to encounter such an issue, especially after investing time in creating your emails. Unfortunately such problem was encountered with Shopify but was addressed and tended to in a prompt manner.
As for the discount, your previous 30% off discount expired previously on September 2023 and between downgrading and upgrading your account such discounts tend to be automatically removed as discounts are tied to subscriptions and not accounts.
We see that our billing team re-added the previous discount you had upon reaching out to our team.
If you should need any further assistance, do not hesitate to reach out at support@omnisend.com, and our team will be more than happy to be of assistance.
Have a great day!
I just set up my first email campaign and it was easy and intuitive. I am excited to get it all set up properly!
App estremamente efficace. Riesce a connettersi completamente a Shopify e il servizio clienti vi aiuta in ogni piccola implementazione. Tutto questo fin dal piano FREE