Recensioni (5.996)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 90% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
30 gennaio 2019

DON'T Wate your time with this, very bad service, look elsewhere for a better app. A complete waste of my time.

Fragrance202
Stati Uniti
9 giorni di utilizzo dell’app
19 febbraio 2020

This isn't a very good app if you are not a coder. There were a lot of bugs that prevented certain aspects the templates from functioning correctly. Unfortunately, I was told that their technical team was too busy solving other issues and was directed to a link with CSS and HTML codes to fix it myself. They have a chat option that will try to help, but they are very limited.

Tandem
Stati Uniti
9 giorni di utilizzo dell’app
Data modifica: 9 ottobre 2023

My SMS no longer works even though i still have enough SMS credits. They said I need to verify the phone number but doesn't allow me to verify it until my store goes alive. I'm not ready for launching the store yet without knowing if the app will work. The support is very unhelpful. The online chat replies to me very slow, sometimes takes days. Now i'm stuck and can't use the SMS

Four Leaf Candle
Stati Uniti
8 giorni di utilizzo dell’app
Omnisend ha risposto 18 ottobre 2023

Hey there! Thank you for taking the time to share your feedback.

We understand that you have concerns regarding not receiving your SMS messages and apologize the ...

1 marzo 2023

Seems they have a lot of "good reviews", most likely all of those are fake.

Installation and setting everything up is seemingly easy, but at least in our Abandoned Cart flow, we encountered lots of bugs. Issues with Omnisend:

- Emails go out at random times and the delay set between the emails is completely useless. For example an email that was supposed to go out 15 minutes after the abandoned ...

Glidie
Estonia
8 giorni di utilizzo dell’app
Omnisend ha risposto 6 marzo 2023

Hello there; thank you for leaving a review; it is highly appreciated. We are sorry for the issues you faced.
As we can see, our Support Team was trying to help you ...

6 settembre 2021

WARNING worst EMAIL marketing app ever. Upon opening the account they banned it for no reason. Force my company to get "social" accounts to unlock it. What company forces you to get social media accounts to be able to have an account with them? this app is disgusting, outdated, horrible inbox rate. GO TO KLAVIOY..... Omni sucks and so does the support.

marketing done right
Stati Uniti
7 giorni di utilizzo dell’app
28 giugno 2020

I did not like this app. Customer support is not great either. Poor app.................................................

Vapester Vaping
Regno Unito
7 giorni di utilizzo dell’app
Omnisend ha risposto 29 giugno 2020

Hi, we noticed that your experience was not good. But we just wanted to let you know that we are here for you. Our support is available via chat and email 24/7 and can guide ...

17 maggio 2018

This was a bait and switch for me. The details talk about being an all in one email platform but thats not true. If you want to send an informational email, you can't, if you want to send a thank you email, you can't, if you want to include only a video, you can't.
This app requires me to include a product in every email that I send. When I asked for help I was rudely informed that this platform ...

Peek Lashes
Stati Uniti
7 giorni di utilizzo dell’app
Data modifica: 11 luglio 2018

Waste of time compared to Mailchimp.
I was able to use Mailchimp right away.
I could not do this here.

Vapetoad
Canada
5 giorni di utilizzo dell’app
13 settembre 2019

Andivia Beauty

I was excited to start with this app. I saw all the great reviews. So far, I have been unimpressed. It is not dummy-proof. I didn't know where to start to get setup. I fumble around for hours. Customer Service pointed me to over one hundred articles. All I need is one good article. Thank you. Finally, I made some progress in learning the app. I was making my first email campaign ...

Andivia Beauty
Stati Uniti
4 giorni di utilizzo dell’app
Omnisend ha risposto 23 settembre 2019

Hi,

Sincerely sorry you are feeling this way... Starter guides is definitely an area where we can improve, so we are already working on those! Thank you so much for your ...

25 novembre 2018

Works fine until they randomly suspend your account without letting you know that it was suspended or why. There is a contact support button in two locations that doesn't work. Hours and hours of work just down the drain.

Media Revive
Stati Uniti
4 giorni di utilizzo dell’app