Recensioni (5.996)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 90% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
Data modifica: 28 aprile 2019

Doesnt have standard features such as sending a file via attachment, when i ask to cancel having only signed up less than 24 hours before i was informed im not entitled to a refund as i had already sent an email out to my subscribers. I sent it out to test the email set up after what i thought i was on a trial period i feel i was conned into then having to pay a monthly fee to trial it. NOT HAPPY ...

Shabby Nook
Regno Unito
3 giorni di utilizzo dell’app
Omnisend ha risposto 29 aprile 2019

Terribly sorry to hear about your experience, we will help you resolve all the issues you are having. Our Customer Support Team have already reached out to you to inform ...

19 febbraio 2019

I used the trial version of this app. I think they done a fantastic job at creating rules and interface/UI. However they didn't pay attention to how email system work. You will ruin your domain reputation if you use them as they source all emails from the same IP address (which means all your emails to customers will end up in JUNK folder). They have no solution for this and thus the whole ...

Goxcase
Emirati Arabi Uniti
3 giorni di utilizzo dell’app
17 maggio 2021

if you don't have a credit card do not unstill this app it's a waste of time since they do not accept PayPal as payment! and that is absolutely sad it looks nice. In order to delete their signature at the end of the email templte you have to upgrade and I couldn't. For that reason, I'm out.

Xenium
Paesi Bassi
2 giorni di utilizzo dell’app
Omnisend ha risposto 20 maggio 2021

Hi, and thank you for your review. We are really sorry for the difficulties you've experienced and we will pass this feedback on to our responsible department.

18 dicembre 2018

They Have a ridiculous payment cancellation method, after uninstalling the app you have take days to cancel the contract and credit card billing.

Posh Fashion Gals
Singapore
1 giorno di utilizzo dell’app
25 giugno 2021

Wanted to use it for sms marketing since SMS bump was not working properly for me. Setup a 15 min abandoned cart SMS flow. Over 2 days I had 8 abandoned carts, didn't send out a single SMS. lucky that I didn't subscribe or buy SMS credits

Draw my Pet India
India
1 giorno di utilizzo dell’app
Omnisend ha risposto 12 luglio 2021

Hi - thanks for taking the time to review the platform and we're sorry to hear this. Our Support and Tech team are currently investigating the issue and will work with you to ...

3 gennaio 2019

It wont let me send emails due to having a hotmail account. It keeps telling me i need to get a new account which isnt going to happen

Moringa Rose
Stati Uniti
Circa 23 ore di utilizzo dell’app
Data modifica: 6 aprile 2017

I am certain that this is an excellent app. But very occasionally numerous issues occur whereby an app simply does not work. My initial issue was with Shaw, one of Canada's largest telecommunications companies. Shaw's spam filters had (wrongly) listed soundest as a spam associated company and froze my emails when I used the soundest name. Shaw is most certainly incorrect in this but it was still ...

Side Street Studio
Canada
Circa 7 ore di utilizzo dell’app
9 febbraio 2019

Limited services and support for businesses using 'Buy Button' only. If you do not have a regular Shopify plan, you cannot trigger automation or create sign-up forms on your website. Very disappointing.

Goldpaint Photography
Stati Uniti
Circa 5 ore di utilizzo dell’app
18 aprile 2024

If you want to donate $60 to them and not get anything in return, and I'm not the first one - (thinking about a class action lawsuit), install the software... and then talk to Robert who won't help you at all, he'll just send you pages unrelated to your requests.

D&J Grinders
Stati Uniti
Circa 4 ore di utilizzo dell’app
Omnisend ha risposto 22 aprile 2024

Hello there,

We apologize for the frustration you've experienced. Your feedback is important to us, and we take your concerns seriously. We're dedicated to resolving this ...

1 giugno 2024

With the free version they do not allow you to remove the watermark and since it is quite large it takes away a lot of professionalism from the store.

TheAnimalFriends
Spagna
Circa 2 ore di utilizzo dell’app
Omnisend ha risposto 3 giugno 2024

Hello there,

Thank you for your feedback. We apologize for any inconvenience caused by the watermark in the free version. We understand that it can impact the ...