Omnisend Email Marketing & SMS , 5.693 recensioni

I love this app! It's very easy to use and have nice templates.

Salma from Omnisend has been great help in fixing automation triggers for us. Omnisend is highly recommend for your all marketing needs

Customer service is really good at responding in a timely manner so kudos for that. In saying that, the 2 areas that really need improvement are the Landing Page as there are no real customization options to make it look and feel like a part of your store and the features are very limited.

But the biggie is that the new customers that purchase from the store are not automatically uploaded as one would expect, to the respective categories such as 'Subscriber' or 'Purchased'. They have to be manually added to the categories, which is very time consuming especially when a large number of orders come in. Upon contacting customer service about this issue, the reply was: "We would recommend deleting all 3 contacts from Omnisend -> go back to Shopify and place a test order for all 3 contacts. This should help to push order data to Omnisend. If this does not help - we'll need to re-sync from our side. Please attach a screenshot where we can see all customers / orders count and order details in such case. " Why would we take the time to place test orders in hopes it would synch or why would we need to send our customers confidential order information?! Omnisend I hope you fix this as this is fundamental to the service you should provide. At the very least it should be. Otherwise the app is nice to use.

Very nice and smooth on first use

Amazing customer service. Super helpful and patient. Clean interface and cute illustrations. Thank you!

I just used this app to send out my very first batch of emails and the experience was very good. The app is easy and simple to use. Instructions are clear.

Works super fine and smooooth...........

Good day! I've uninstalled this app about a month ago! Why are you still charging my money! Plz contact me asap

Customer service is great, they always reply at almost no time and they're always there to insure everything is working perfectly

very good service I had no problem at all with setting up my webpage