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I think Omnisend is the smothest platform to deal with in the sms and email world, and their 24/7 chat team is very helpful as well. My assistant was Karine, she helped me resolve my problem when I thought there was no way.
Exceptionally helpful and effective support that solves all your issues fast. I highly recommend the application.
Really happy with my experience so far with omnisend. Easy set up plus great customer support by Dilara! She was able to fix my problem within minutes, which really helped me get started. All together I think its going to give a positive impact to my sales and my business.
Beran was amazing with helping me. Even sent me a loom so I could understand better. Great app. So much better than Klaviyo. Digging the new flyout and push notifications.
Maria was super helpful when I asked her how to segment my audience. She realized a missing feature and added it as soon as possible. Thank you so much for your quick responses and easy-to-understand instructions.
Lots of people around me recommended Drip, but when I compared Omnisend to Drip, Omnisend was the easy winner on price, support and features. I've been using lots of advanced email marketing and had almost zero problems - everything works as expected. And support literally answers within a few minutes unlike the hours and hours you wait for Drip. Thanks Sıla
Very Very Expensive........
Hello there,
Thank you for sharing your feedback with us. We understand your concern regarding pricing and apologize for any inconvenience caused.
At Omnisend, we strive to provide value for our users while ensuring a fair pricing structure. We continuously evaluate our pricing to offer competitive rates in the market.
To help optimize your billing and maximize the value of your investment with Omnisend, a senior representative has reached out to you. They will share best practices regarding audience management to ensure you get the most out of our platform.
We appreciate your feedback and the opportunity to improve. Please don't hesitate to get back to them via email.
I love Omnisend! Easy to set-up for starters and the supports are always online with 2-3mins waiting time. I got an issue with domain sender setting and Karine managed to fix it quickly. I'm an ex-Klaviyo user.
Useful app with lots of great features. Awesome support - thank you, Karine!
We are a company that uses Omnisendi in Turkey. It helps us a lot in sending e-mails to our customers or gaining new subscribers. Thanks to Mr. Deniz, who is in the Support team, we can implement many workflows and automation in case of problems we experience. This is the best e-mail application available on Shopify.