Omnisend Email Marketing & SMS , 5.674 recensioni
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i use on my American website and love it!
Deniz at Omnisend was very helpful in explaining how to correct some discount errors in one of my automations.
1- They charged for SMS and their SMS doesn't even work in the UAE. I requested a refund and they never replied back. and again I got charged for 2nd month.
2- the welcome discount generated for use of signup is a complete disaster! if you have sales on your store the new user will get additional discounts and you will end up losing so much money as there's no way to control the code they generate.
It is a good app. It makes the job. Waiting the possibility to add email adress manually one by one. I recommend thanks a lot
Great App. Very easy to use with great products! Customer Service was fast and very helpful. Thank you for a awesome app!
Great App got used to it thanks ...........
Omnisend will actively restrict what you do with your customer email data. Customization of segments and work flows is not possible at all.
Howdy! Thanks for taking the time to review our app!
It's quite unfortunate you found yourself in a pickle like this with Omnisend.
Please be assured we are not restricting you in any way with your customer email information. You are free to collect the contacts and use them in your marketing needs however you'd like. Please note that Omnisend is an email marketing platform, therefore, we're putting customer consent first and treat campaigns as marketing messages to both give you the freedom to communicate your updates to the customers and ensure your contacts' e-well-being.
Our support specialist has already reached out to you with some additional information on how you can customize the assets you have and use those in your marketing needs!
If you have any questions or need any assistance, do not hesitate to contact our Support Team, we are available 24/7 and can be reached via In-app chat or email at support@omnisend.com.
Have a great day!
We are new to Omnisend and so far the experience has been great. The layout of their tools is easy to use and the how-to content is great.
I had multiple questions over the past few days and the online chat option has been phenomenal in getting our concerns addressed. Customer service has been very prompt and helpful. Luiz. Karine and others have been awesome!
We switched to Omnisend about 6 months ago in order to integrate our sales site with our email platform, and it's made an incredible difference. The ability to see direct sales from each email we send and develop a strategy from these results has been very impactful. The support team is always very responsive, helpful, kind, and communicative. There have been recent reporting & platform enhancements, which have been awesome! I still feel that there's room for improvement on the reporting and capabilities side, but am hopeful that these will be implemented due to how often they push new releases!
perfect software. full automation. perfect just perfect!