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Really helpful for better sales! I think better than Mailchimp.
Such a shame to treat your users the way you do, guys. This is the worst customer service I've ever experienced after a drunk sales lady on the farmer market.... Kristina is scaring your subscribers away. We chat for the last couple of days but with every single message, she acts like it's the first time. You charge but DO NOT provide services. And your customer service (no, it's not) acts like it is ok. Upset and disappointed. Do not recommend.
Hello there! Thank you for your review!
Providing great customer support is our top priority, and we apologize for any inconvenience you faced. Our senior support consultant has contacted you to assist you in resolving this issue.
We appreciate you taking the time to bring this to our attention!
I just sent my first email campaign, and I really enjoyed all the features that Omnisend offers for campaigns in addition to other automations on the app. Looking forward to using it more!
super easy to use. Great for a small store starting out
Awesome, helps me with reaching my customers
I've been happily using Omnisend for the last few years and although there's been some price changes it still continues to perform how I need it to.
Further to that, their customer service is excellent, all the team members including Beran and Karine and have been very supportive and helpful ensuring my problems were resolved, thank you.
Fantastic app! User friendly. It allows one to get creative with their email marketing. Includes "Wheel of Fortune", "Gift Box" or "Scratch off" effects. Some of the forms are order follow up; customer re-activation, cart recovery. Create pop-ups and offer discounts for email sign-up.
One of the best apps that I am using.
I've used another provider for SIX years and always had little bugs and issues that were frustrating when building an EDM.
My first EDM has just gone out via Omnisend and building it was SUCH a pleasure - no issues, on point templates... easy...
I can't wait to see what the next few months bring!
Wow, such a pleasure to hear your experience is a lot better than the other provider you used. Our teams give out more than 100% every day to build the best product and to provide the best customer experience. If you ever have any questions or run into an issue, just drop Customer Support a message at support@omnisend.com, we work 24/7 to help our customers.
Great app. very easy to use and efficient for our email campaigns
This is my first time using Omnisend for my new shop. I just sent one email campaign. The templates and simple and elegant. I found the app intuitive and what I could not figure out, customer service was extremely helpful. Looking forward to more!