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Used this app when I first opened my store & found it a little confusing. Went back to it today to try it again by sending a Newsletter to my customers and wow, so much easier to use! Everything just worked as it should and the navigation was clear and easy to follow. Super impressed! I'm now happy to commit to using your app more frequently. Cheers!
Matija gave me an amazing support!
I used this app to set up automation welcome email to new subscribers, I find it very user friendly and easy to understand. Recommended!
The most simple yet efficient email marketing app out there! The interface is easy to understand and integration is a breeze. Plus the support I got from Deniz at Omnisend was fast and really good!
Omnisend support team is excellent at addressing issues and finding suitable resolutions. I recently encountered a problem with one of my forms not displaying and Matija was able to escalate the case and get a quick resolution to my issue.
Very impressed. It takes a bit of effort and fiddling around to get it all set up, but we have seen a return on investment of about 2000%. If you are still thinking about email marketing and whether it works, then our experience is that even a small shopify store can grow sales quickly using omnisend. We have also doubled the size of our email list in 6 months - again using omnisend forms. Their customer service is exceptional - some apps dont bother replying at all, but omnisend reply in an hour or less. Thanks!
Hi - thank you for taking the time to leave us such a kind a review. The results you've achieved in such a short space of time is truly inspirational. Thank you for sharing your experiences and hope you continue to build on these successes!
We've only been using this app a week or two but I've said "this is amazing" more times than I can count.
The A/B testing is an incredible tool that's very accessible and has already helped us understand how to better communicate with our customers.
The one thing I've been frustrated with since transitioning from Shopify Email is that I can't access the images and products saved in my store. I'd like to be able to just "insert" > "product" like I did on Shopify and have it pull from the product pages. Instead I have to download and upload my photos to Omnisend.
BUT
All the other features and amazing customer service (thanks Karine!) has made that minor inconvenience easily tolerable.
Thank you for your wonderful feedback! We're thrilled to hear that you find our A/B testing tool incredible and accessible. We appreciate your suggestion about accessing images and products, and we'll certainly consider it for future improvements. Our team, especially Karine, is delighted to provide you with amazing customer service. We look forward to continuously exceeding your expectations! 🚀
Kristina was a great help! Replied to my message and fixed my issue in less that 3 mins. The app is super easy to use and very well set out :)
Super easy to use! Have the app linked to all my stores. Extremely satisfied with it! Has everything I'm looking for.
The setup of Omnisend was very easy and I am not a techy person. I had some trouble testing the Double Opt In feature so I reached out to Omnisend support. Kristina was quick to respond and so helpful. She tested end to end and sent screenshot confirmation that the feature was working. Each email exchange was very quick with very little wait time and Kristina was so plesant and professional.