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Very efficient app for email marketing.It helped me a lot to connect better with new customers and gave a quick response from the support team. I hope there are more features for this app. There is here a lot of potential for better sales.
This app is easy to use and works perfectly. Customer support issues are resolved quickly via chat feature. I am extremely happy with Omnisend.
Great app which can do everything! I was looking for an app which enables to contact personally each customer in their language (not automated) and it's possible! I use it every day! one minor point to add: enable an automatic copy to me of what was sent ;) Great customisation! I recomend it!
So far absolutely loving it. It doesn't everything I've been trying to achieve with 4 other apps. I only wish I'd found it sooner.
So Easy to Use Great App I recommend it to all.
Fantastis and super email marketing with omnisend! They features and pricing arethe best on the market! Great!
works pretty well. just now testing and getting results!
so far so good! Love how easy it is to configure a perfect setup for my store.
I have used Omnisend since 2019, which I switched due to an incentivized offer for MailChimp users (as Mailchimp was no longer integrating with Shopify at that time). I've had a few issues along the way that were challenging to fix due to an unhelpful support team. There seems to be more of a focus on smiley faces and emojis in support chats then actual assistance. I had an issue this week that revealed our forms had suddenly stopped working at some point, and new subscribers were not captured for quite some time, which has meant lost revenue and a lot of stress on my end. There was no assistance from the support team, they just passed the buck stating it was a theme issue. Everything had been working for months up to that point, and had been confirmed to work by one of their support team members earlier this year. This week I was told that team member confirmed 'integration' but not 'functionality'. Thanks for nothing. I've switched to Klayvio.
Hi there! Thank you for taking the time to leave your feedback.
We're sorry to hear about your recent experience. Our Support Team has reached out to you to provide an update and resolve this issue.
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If you have any other questions or feedback to share, feel free to reach out to us at support@omnisend.com.
Omnisend has been amazing with helping me reach my subscribers. The layout is user friendly and perfect for sending out my product notifications. I am not tech savvy by any means and I haven't had any troubles with operating this app.