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Maria was by far the most efficient Omnisend rep to work with! She sent me detailed instructions on how to resolve an issue that I was having with an attachment. She literally had me up and running within 15 minutes. I am a very happy camper right now because of her.
Fantastic customer service. Beran was very helpful with our authentication issues explaining everything step by step in a simple and easy way.
Hi there,
We're delighted to hear that you had such a positive experience with our customer service team. Providing clear and simple explanations to resolve your authentication issues is always our priority.
We appreciate your business and look forward to serving you again in the future!
I love this app and the wonderful service. The most attractive function is the Live View activities, I can analyze the customers' data easily.
Hello there,
Thank you for your positive feedback! We're glad you're enjoying our app and finding value in its features.
If you ever need assistance or have any questions, don't hesitate to reach out. We're here to help!
Dilara was great! She helped me get the DNS and TXT records all corrected as I was nearly going insane trying to figure it out on my own. Thank you so much!!!! :D
easy to use and very fast to setup, integrates seamlessly and tracks all metrics. most important of all it's free to use!
Hello there,
Thank you for your review! We're delighted to hear that you find our platform easy to use and fast to set up, with seamless integration and comprehensive metric tracking. We're pleased that you appreciate our free plan.
If you have any questions or need further assistance, feel free to reach out. We're here to help!
Dilara was a huge help when I was trying to finish up my domain verification process and finishing setting up my email collection on the wheel of fortune, Thanks so much
Maria was awesome!! she was able to resolve my problem in just a matter of mins which made my day smoother.
I appreciate you Maria
App is very user-friendly and allows for a great deal of customisation. The free plan is full-featured and gives you plenty of time to evaluate the app for your business... you would only need to upgrade once your audience grows beyond about 200-500 names. But by far the best thing with this app is the Customer Support - they are 100% responsive, available around the clock and know their app and marketing strategy inside and out. They have not yet failed to answer any of my questions, no matter how technical or difficult the questions were, and were always very detailed and courteous with their responses. Very creditworthy team and application, you won't go wrong installing this app.
Great app. All of the staff are very helpful. I have spoke with Agustin, Stefan and Maria so far and they are very great at helping your issues and needs! Excited to keep learning more about the app (just joined a few weeks ago!)
Hello there,
We're thrilled to hear that you're enjoying our app! It's fantastic to know that Agustin, Stefan, and Maria have been so helpful in addressing your needs. We're excited to have you as a new member, and we're here to support you every step of the way as you continue to explore and learn more about our app.
Don't hesitate to reach out if you have any questions or need assistance—we're always happy to help!
I had an issue with linking the correct FB link to my Omnisend account and Barrath stayed with me every step of the way to make sure I completed everything correctly. He even took the time to create screen recordings for me so that I can have a visual walk through. We need more employees like him. Thanks again for all that you do.