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When I finally got to sit down and chat with Omnisend they were so very very helpful! They are very knowledgable and my rep was able to walk me through all my questions. As a small business owner I am so pleased with have great people like Omnisend and Shopify to help grow our business. I have no prior skill or knowledge in this area but they make online business possible!
very good and easy to use, i will definitely be recommending this to friends and family in the future. g
This app is so easy to use. It makes great looking email campaigns, as well as a beautiful pop-up sign up form on my website. Thansk to Omniscend I am getting a constant stream of sign ups. Love it!
My first email campaign was brilliant
Applicazione utile e buona, non danneggia bensi permette di avere nuove funzionalità nello shop, consigliata!
Giving 4 stars just because I think the pricing once you have been sucked in by a great deal hits you hard.. I think it has some limitations, but overall pretty user friendly. used on our jewellery website www.annalise.co.uk
This app is like Godsent. It has been such a freaking good experience so far that I contacted them directly to tell them how good it was. They nailed the dashboard and everything. the email builder is like butter on homemade bread it's soo good.
It took me 2 weeks of mental stressed doing as much research as I could to figure out who to use and stupidly I went with a different company. I won't say who, but it rhymes with privy lmao ( horrible experience, clunky layout, email builder was horrible) anyways I love omni. I EVEN tried throwing my money at them and they said, just enjoy the free experience, try everything and if you need it and you're happy think about the upgrade.
Like dear lawd borderline almost quit my job and applied to Omnisend. So good they just fucking nailed everything. LOVE IT!!! AHHHHHHHHHHHHHHHHHHHHHHHHHHHHH okay I'm done. I have unofficially become a salesperson for them. It's just too good to not install it on every site i have and tell people about it.
Wondering if they have an affiliate program?
anyways / 5 out of 5. Don't think about it. Just nike.
Update - Did I tell you about their customer support!! it's like flying a kite of a windy day!!! it's awesome! super fast and went beyond! like kappoowwwww!!! If they had gear, I would wear it. Just saying.
Wow, thank you for such an amazing review, it is so good to hear you like Omnisend so much! Taking into account the feedback we collect from our customers and continuous market research, we are able to constantly improve Omnisend app and release so many new features - expand our omnichannel range, offer complex segmentation logic, advanced automation customization and so more.
And more good news, we have our referral program for the advocates like you, you can register here and we will reach back with more details: https://omnisend.refersion.com/
Support is inconsistent and provide answers that are totally unrelated to the problem or question asked.Trying to get an answer re video with no response!
Hello there,
Thank you for sharing your concerns about the support responses. We apologize if the answers you received did not directly address your specific questions.
To clarify, test emails are designed not to reflect dynamic content such as links ,photos, and videos. For a comprehensive test that includes all dynamic elements, we recommend sending the email under real conditions to a segment of your subscriber list.
We value your feedback and are committed to improving your experience. A senior representative has reached out to ensure any further questions are addressed promptly.
Thank you for your patience and understanding.
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Hello there! Thank you for sharing your recent experience with our Omnisend support team.
We understand you've had trouble getting a discount to work for abandoned carts in a specific collection. We're taking your concerns seriously and have carefully looked through your support ticket history. Our team has worked hard to fix the problem you've faced and give you a solution that works.
In your latest conversation, we've taken big steps to solve the issue you've had with the way abandoned cart workflow is set up. Our team has checked that the suggested solution will definitely solve the problem of the discount not working right for the specific group of items you mentioned. We're sorry if there was any confusion or mixed messages in the past.
Your happiness is really important to us, and we're fully dedicated to fixing this for you. If you run into more problems or have questions, please reach out to us anytime. Our support team is here and ready to help make sure your experience with Omnisend is smooth and just what you need.
Our support representative has reached out to you with more details.
Thanks for choosing Omnisend. We're excited to make sure you get the support you deserve.
Not perfect, there are missing functions and options but they have an amazing support and are always happy to hear suggestions for improvement.
Also, what is already there is quite as good as from the competition.
I would absolutely suggest to give it a try!
Awesome app! So easy to use and exactly what I was looking for.