Omnisend Email Marketing & SMS , 5.703 değerlendirme
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Love it! It’s so easy to use and navigate!
Wow, I am impressed with the capability of this app. Great app to take control of your subscriber and take care of your email marketing. Very user friendly and the support is great. Thank you for this app :)
Fast support and great customer care, Will stay on and evaluate
Wishlist
- A/B features on automated emails
- A/B 20% , continue with winner version on the booster feature
Great app. It's a little pricey compared to things like MailChimp for beginners, but definitely looks more sophisticated!
Yulia from customer service was friendly and helpful! great experience
wonderful app - very intuitive and a plethora of tools. well priced
This is the worst email program Ive ever used. Many solid features, just like most email programs, yet horrible customer service and just an all around bad experience trying to get this system to work with my store. Then on top of it, they raise the price and charge me double just to rub it in. If I could leave a negative star review, I would and I would suggest you do what I do, and find a cheaper, easier alternative where the support actually helps you and then that the price stays where it was when you bought it, not double.
Hello and thank you for your review!
Anti-Spamming is one area in which Omnisend takes pride in our work, as it entails maintaining a high standard and avoiding shoppers getting irrelevant communications in favor of highly targeted ones. Our Customer Support representative made every effort to walk you through the list cleaning process. However, since the cooperation from your end wasn't on the level where we could work it out, the situation was not resolved as it should have been.
We also offered to cancel the subscription and close the account in January, but have not heard from you since then, unffortunately.
We have noticed that our Black Friday special discount was applied to your account, which gave you 40% off for three months. This month's billing cycle was the first without the discount, necessitating the change in cost.
We have refunded the last charge for you, it should arrive back to your bank account in 5-10 business days.
Have a great day!
Great email app and superb support from both Olesia and Kristina. Thanks again. Highly recommend the app for Indian stores also
Constantly adding new features to keep up with the competition. There isn't a more affordable email app that has the level of flexibility and options that this one has.
I downloaded klaviyo at first cause everyone about it in all the youtube videos and articles. But honestly it was very annoying to use and super not user friendly. I then tried omnisend and basically fixed all the annoying things about klaviyo. I just wish they have more pop up templates. Customer support is decently quick and super super helpful. I got a screen recording mini tutorial just for my question, amazing. Big thank you to Salma she's from customer support she's the reason im writing this review.
The support team was really fast in solving my problem. Cheers.