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So far so good! I have set up my sequence of abandoned cart e-mails. I found the app to be user friendly and the customer support was excellent. Thanks to Sanya for your help.
Absolutely amazing application. Great Automation, Campaigns, Forms and Prompt Customer Support. The problem is with Shopify however where I'm unable to disable shipping confirmation so the customer gets 2 mails instead of one. Omnisend offers an amazing all in one email marketing and forms solution from exit intent, standard to wheel of fortune popups. Automatic generated discounts from within omnisend as well. Pricing is extremely competitive and ten times better than klaviyo. Definitely purchasing their plan and I recommend others to try the 14 day free trial and use it. You'll end up buying it. Because it combines all the features of 10/20 apps on shopify in an intuitive interface for 16.99 / month.
Wow, thank you for such a wonderful review and overview of some of our features! Keep an eye on our What's next page, we are adding new things constantly so with Omnisend you can have all in one ecommerce marketing platform.
Just a quick note about the Shipping Confirmation, you have a possibility to disable Shipping Confirmation on Shopify side, just need to contact Shopify support and they will turn it off for you on their end.
Doesnt have standard features such as sending a file via attachment, when i ask to cancel having only signed up less than 24 hours before i was informed im not entitled to a refund as i had already sent an email out to my subscribers. I sent it out to test the email set up after what i thought i was on a trial period i feel i was conned into then having to pay a monthly fee to trial it. NOT HAPPY, tried to reason with customer support, no reasoning at all, its clear that 24hours this email marketing app is not what i need and it was not clear, so you would think they would use common decency and refund me. which they have refused to do.
Terribly sorry to hear about your experience, we will help you resolve all the issues you are having. Our Customer Support Team have already reached out to you to inform about the refund.
As for the feature you are looking for, with a lot of customers migrating from Mailchimp, we have committed to releasing a lot of new features before 14th May (https://www.omnisend.com/upcoming-features/). After the deadline we will continue developing the tool and send a file feature is on our list for the future.
Best email app I've ever used. Switched from Mailchimp. Was easy to create and looks beautiful and professional. I hope I can figure out flows now. They have great customer support.
Amazing support. Can't recommend it enough... great features and support team answers within minutes!!! Big thank you to Diego, Stefan and Karine you guys are truly amazing and helped us so much.
I'm new to the app and it's going well so far, Stefan was very helpful answering my questions on setting up my welcome email, thank you!
I'm 68 years old with no formal computer science teaching. If I can do it, anyone can. The reviews don't lie. This is my second day. Yesterday I sent out 46 emails and got a $146 sale. Today I uploaded 50 contacts from Etsy, segmented them out and sent out an email. They aren't as current, so it will be interesting to see what happens. I had to test it on my husband's email, because I use Gab dissenter and it blocks ads. Worked great.
Hey, there. Thanks so much for taking the time and sharing this feedback with us! We're very happy to hear that you're enjoying our app.
finally. easy to use and got everything done. relieved, after installing and uninstalling several apps that wasn't fulfilling my need i came upon this. highly recommend
Worked great and was super easy to seat up! I ran into a small issue with verification and it was handled prokmptly within 5 minutes of sending an email I got a response. Thank you again!
otimo aplicativo, tradução facil e super simples de usar! vale a pena pelo valor do custo do produto!