Omnivore for Marketplaces , 30 avaliações

Avaliação geral
4,5
Pontuação por nível de classificação
  • 63% das classificações são de 5 estrelas
  • 10% das classificações são de 4 estrelas
  • 10% das classificações são de 3 estrelas
  • 7% das classificações são de 2 estrelas
  • 10% das classificações são de 1 estrelas
23 de abril de 2021

The app works very well and across different marketplaces, which is great as it reduces the amount of work for each individual integration. And best of all, any small issues that may come up during the integration are promptly answered and fixed by a very efficient support team.

Best Fitness Equipment
Austrália
2 months usando a aplicação
12 de junho de 2019

We use this app to sell on the Catch Marketplace. Integration was easy and their team were extremely supportive at the start. Omnivore has been a godsend in integrating Catch with Omnivore with the syncing of orders and products. There have been a fair few issues, bugs and errors and ongoing support has been mixed.

The Watch Factory Australia
Austrália
About 1 year usando a aplicação
30 de outubro de 2022

One of the worst apps I have ever used. Totally user-unfriendly, overpriced for what it does and in my eyes 20 years out of date. Had this app for almost a year now and definitely do not recommend it.

HB21
Nova Zelândia
11 months usando a aplicação
Questão respondida por City Beach Software 1 de novembro de 2022

Hi, we're sorry you didn't have a great experience with Omnivore. We'd love to have the chance to put that right. We have reached out to you and hope we can connect soon to talk through your experience.

24 de janeiro de 2019

I had a lot of problems with this app. I had to have a lot of help to get started with Trade Me and I was never able to get onto eBay.
A total waste of money! Please avoid

NZ Gift Hutt
Nova Zelândia
3 months usando a aplicação
Editado a 9 de julho de 2020

Very slow response, given the amount of money I have paid for monthly subscription USD 75, I have to wait for more than 24 hours to get a repsonse back (email). Cannot even dial-in to reach out to a real-person technical support, the contact number is always on voicemail

Car Dealzz
Austrália
3 months usando a aplicação
3 de novembro de 2022

A great experience thus far. Yes there's a bit of a learning curve, however it is becoming increasingly easy to manage multiple channel feeds. There is room to improve, of course, but we are very happy. Customer support has been nothing short of amazing (5 stars there for sure!).

The Grove Store
Nova Zelândia
2 months usando a aplicação
Questão respondida por City Beach Software 12 de abril de 2023

Thanks for your review, we are always happy to hear such great feedback about our Support team.

17 de dezembro de 2018

it looks like this is going to be their first Review.

Customer Support is okay, nothing special don't expect a reply for a few days and don't expect a clear answer only short one-liners to fob you off.

But the deal breaker is the way they charge fees and invoicing.

You will get an invoice in AUD only to be billed in USD so 1% of your total orders, if it was billed in AUD is okay but it's not you're slugged in USD via the Shopify.

This is very sneaky stay away

Industrie Music
Austrália
2 months usando a aplicação
2 de novembro de 2021

Wonderful application! I was able to set up multiple marketplaces and manage my orders with ease. Excellent customer service!! Would highly recommend to any business (large or small).

On Fifth
Austrália
3 days usando a aplicação
1 de outubro de 2022

DO NOT install this app. This developer provides little to no support or service. IF you can get it to work it works fine BUT if you need any help dont expect any. 3 weeks Ive had unresolved support issues and all i keep hearing is "we will get back to you after we have dealt with other things". so i am uninstalling this app.

ozonlineshopper
Austrália
27 days usando a aplicação
2 de março de 2021

The team doesn't seem to care much about the customer concerns /questions, doesn't reply to email or phone. System is working so far, but would have been great if City Beach Software can answer customer questions.

ToyRoo - Magical World of Toys!
Austrália
15 days usando a aplicação